MAC Cosmetics Park Meadows Full Time Keyholder

The Estée Lauder Companies; Littleton (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Estée Lauder Companies are seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in daily operations and to lead the sales team by example. This role emphasizes inspirational customer service and accurate cash handling, with rota-based opening and closing duties.

Ideal candidates bring proven retail experience in cosmetics, strong coaching skills, and a willingness to work flexible hours including nights and weekends in a prestige beauty environment.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Ability to provide inspirational, authentic, personalized customer service.
• Experience with cash reconciliation and opening/closing procedures (desirable).
• Supervisory experience including coaching/mentoring to hit sales targets (desirable).
• Willingness to work retail hours, including weekends and events.

Responsibilities

• Support Store Manager and Assistant Manager in daily operations.
• Lead by example to deliver exceptional customer service and sales.
• Handle cash reconciliation and end-of-day procedures.
• Assist with opening and closing duties on a rota basis.
• Provide coaching to the sales team to meet targets.

Skills

Customer service

Cash handling

Coaching/mentoring

Supervisory experience

Retail operations

Tools

POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview