MAC Assistant Store Manager, San Mateo, CA

The Estée Lauder Companies Inc.; San Mateo (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player in luxury beauty is seeking an Assistant Store Manager to inspire and lead a team in achieving sales and customer service excellence. This role is perfect for ambitious self-starters with a passion for retail and coaching. You will support the Store Manager in developing a high-performing team and ensuring operational success in a fast-paced environment. With a strong commitment to diversity and growth, this company offers exceptional training and career advancement opportunities. If you're ready to take the next step in your retail career, this position could be your gateway to a fulfilling journey in the beauty industry.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Ability to provide personalized customer service.

Responsibilities

• Support the Store Manager in leading and coaching the Sales Associates.
• Achieve sales, customer service, and operational targets.

Skills

Retail Experience

Customer Service

Coaching and Mentoring

Inventory Management

Cash Reconciliation

Retail Point-of-Sale Software

Microsoft Office

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview