MA - Medical Assistant

University of Michigan Health-West; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic healthcare team at a leading institution as a Medical Assistant, where you'll play a vital role in patient care. This position involves both administrative and clinical duties, ensuring that patients receive the highest quality of care. You'll be responsible for maintaining medical records, measuring vital signs, and assisting healthcare providers during examinations. This innovative firm is dedicated to fostering a supportive environment, allowing you to thrive in your career while making a meaningful impact on the lives of patients. If you're passionate about healthcare and ready to take on a rewarding challenge, this opportunity is perfect for you.

Qualifications

• High school degree or GED and current Medical Assistant certification required.
• BLS certification is required for Urgent Care and preferred for other departments.

Responsibilities

• Assist in patient care by measuring vital signs and preparing patients for examination.
• Maintain medical records and provide clerical support as needed.
• Administer medications and ensure compliance with infection control standards.

Skills

Interpersonal Skills

Communication Skills

Medical Equipment Operation

Infection Prevention Knowledge

Organizational Skills

Cultural Sensitivity

Computer Skills

Education

High School Degree or GED

Current Certification as Medical Assistant

Basic Life Support (BLS)

Job description

MA - Medical Assistant - Beltline Health Center * Days - 40hrs/wk

Shift: Days

General Summary:

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative duties include maintaining medical records, handling patient calls and completing forms. Clinical duties include measuring and recording vital signs and medical histories, preparing patients for examination and administering medications as directed by physician or advance practice providers. The Medical Assistant plays an integral role in the care team model.

Requirements:

• Excellent interpersonal skills and ability to effectively work with the medical team
• Ability to effectively communicate with patients and staff while demonstrating a high degree of diplomacy and tact
• Ability to operate medical equipment safely and correctly
• Knowledge of infection prevention & control standards and practices
• Flexible, organized and able to function under stressful situations
• Ability to understand, interpret and apply instructions, guidelines and procedures
• Culturally sensitive and able to work with ethnically diverse patient populations
• Ability to prioritize and work on multiple tasks
• Intermediate experience with computers and information systems

Qualifications

• High school degree (or GED) required.
• Current Certification as Medical Assistant required.
• Basic Life Support (BLS) required for Urgent Care and preferred for all other departments.
• Previous experience as Medical Assistant preferred.

Essential Functions and Responsibilities:

1. Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment.
2. Escorts patients to exam room, interviews patients, measures vital signs and document all information in patient’s medical record.
3. Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit.
4. Assists physician or advance practice providers during examination or procedure.
5. Provides patient with information and instructions as authorized by physician or advanced practice provider.
6. Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage.
7. Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
8. Cleans rooms between patient visits in accordance with infection prevention and control standards.
9. Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers.
10. Processes messages from patients and front office staff to physicians and advance practice providers.
11. Processes messages and call backs to patients, medical offices and pharmacies.
12. Processes medication refills according to protocols.
13. Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.)
14. Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests.
15. Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease.
16. Participates in process improvement activities to enhance patient care and service.
17. Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.

Requisition #: req9308

FTE status: 1

On-call: No

Weekends: Yes