MA Decarbonization Advisor

abodeenergymanagement; Concord (MA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid parental leave

Generous paid time off (30+ days)

Job summary

Abode Energy Management in Concord, MA is looking for a Decarbonization Advisor. This full-time, hybrid position involves providing consultations on decarbonization solutions and engaging with industry professionals. Candidates should have expertise in building science, energy efficiency, and customer service.

The role offers a salary between $70K and $80K, along with a comprehensive benefits package including medical, dental, vision, and generous paid time off. Join a passionate and progressive team committed to making a positive environmental impact.

Qualifications

• Experience in residential and small-medium commercial building science and energy efficiency.
• Previous work in utility energy efficiency programs or HVAC design.
• Demonstrated aptitude for translating technical content into clear information.

Responsibilities

• Provide virtual consultations on decarbonization solutions, focusing on heat pumps.
• Engage with heat pump contractors and distributors.
• Offer ongoing support to contractors and customers through inquiries and issues resolution.

Skills

Building science expertise

Energy efficiency knowledge

Customer service experience

Technical translation skills

Communication skills

Education

Degree in building science or related fields

Industry certifications (CEM, BPI, LEED)

Tools

Microsoft Office

Salesforce

Energy modeling tools

Job description

Decarbonization Advisor

Hybrid, ideally living in MA • Full-time • May 2026

Want to make a real difference in the world—and enjoy doing it? At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet’s future. We’re a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive—and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (more than 30 days a year!) and reasonable flexibility in when and where you work. If you’re looking for meaningful work, caring coworkers, and a great company culture, come join us.

Summary/Objective

Building from its core expertise of administering residential energy efficiency programs, Abode implements many utility and government-sponsored programs to help homeowners and small businesses develop and implement plans to electrify and decarbonize their buildings, while supporting contractors to provide quality decarbonization services. The Massachusetts (MA) Decarbonization Advisor will provide a variety of support services virtually and in-person, including decarbonization consultations, presentations, and trainings. This is a terrific opportunity for someone with a strong background in building science and energy efficiency, as well as the ability to translate technical jargon into actionable, practical guidance that helps realize the climate benefits of electrification.

Responsibilities

Reporting to a Program Manager and working closely with experienced members of Abode’s decarbonization team, this position will include some or all of the following responsibilities:

Provide virtual consultations to residential customers considering decarbonization solutions, with a heavy focus on heat pumps.

• The Decarbonization Advisor will help homeowners understand the capabilities and limitations of heat pump technology based on their home’s attributes and their goals for the systems. Consultations may range from helping people to understand the basic pros and cons of systems to helping them better understand sizing, design, and installation considerations to maximize their benefits. The Advisor will utilize Abode’s proprietary quote review tool to consult virtually with residential customers to compare and evaluate equipment options for adopting heat pumps. This position focuses primarily on Residential customers and may support future Commercial initiatives as necessary.

Engage with heat pump contractors, distributors, manufacturers, and customers.

• The Advisor may meet (typically not more than once or twice a week) either virtually or in the field with companies involved in manufacturing, distributing, and installing heat pumps, both to provide them with information about related programs and incentives, as well as to learn more about industry needs.

Contractor and Customer Support.

• The Advisor will partner with the rest of the team to provide ongoing support to both contractors and customers, with tasks including managing a shared inbox/phone line for contractor inquiries, responding to and helping to resolve customer and contractor issues, and conducting regular reviews of contractor certifications and following up as needed to obtain renewed documents.

Collaborate on the development of program tools and deliver discrete projects.

• The Advisor will work collaboratively with internal and external partners to develop new program tools, as well as deliver on the creation and/or improvement of resources to meet evolving program needs and technology updates.

Learn about and stay current with recommended system design and installation standards.

• The Decarbonization Advisor will stay current with evolving standards for the recommended design and installation of heat pumps, providing fact-based, useful advice to homeowners and contractors.

Other tasks as assigned by your Manager, including administrative duties (i.e. answering phone calls, staffing program inboxes, and conducting data review).

• Abode is evolving multi-faceted programs for state agencies and utilities utilizing a comprehensive blend of education, technical assistance, and financial incentives to accelerate the adoption of electrification and decarbonization solutions. The Advisor role will evolve over time to encompass new or changing responsibilities as these programs mature, including the possibility to work across multiple programs.

Qualifications

Strong candidates for this position will bring most, if not all, of the following skills and experience:

• Strong technical expertise in residential and small–medium commercial building science and energy efficiency, as evidenced by:
  • A degree in building science, mechanical engineering, sustainability or other related fields, and/or
  • Industry certifications such as CEM, BPI, LEED, or other related credentials
• Previous experience in and knowledge of building science obtained through work in utility energy efficiency programs, HVAC design or installation, construction, or other related businesses.
• Demonstrated aptitude for learning industry jargon and technical content and translating it into clear, concise, digestible information.
• Previous experience in an advisory, educational, or customer service role providing advice or assistance to customers.
• Familiarity with navigating government or utility incentive programs.
• Previous experience working as a contractor or engaging with such contractors.
• Ability to travel to locations in MA as needed.
• Effective oral and written communications skills; both 1:1 and in making presentations to groups.
  • Fluency in Spanish or Portuguese as well as English is a plus.
• Demonstrated aptitude in quickly learning and working with software such as Microsoft Office, Salesforce, and energy modeling tools.
• Calm, even temperament suited to meeting people with different needs and backgrounds where they are.
• Adaptable, flexible, collaborative team player that brings a positive can-do attitude.
• A self‑starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.

Compensation and Benefits

This is a full-time, exempt position with a starting salary plus bonus targeted between $70K and $80K, depending on relevant skills and experience. The Advisor will work primarily out of the employee’s home office along with attendance at in-person events and meetings as needed both across Massachusetts and Abode’s Concord MA office. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401(k), and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~30 paid days off).

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.