M365 Productivity Tools Specialist

University of St. Thomas; Saint Paul (MN); On-site; USD 73,000 - 85,000; Full time

Benefits offered by this job

Tuition Remission

Generous Retirement Contributions

Comprehensive Health Coverage

Fully Paid Insurance

Paid Parental Leave

Job summary

The Productivity Tools Administrator at University of the St. Thomas in Saint Paul, MN, will manage enterprise Microsoft 365 services and related AI tools within ITS.

This role partners with multiple ITS teams to ensure secure, sustainable, and well-governed platform usage across the campus. Ideal candidates will have M365 enterprise experience, strong writing skills, and familiarity with identity management and compliance settings.

Qualifications

• Bachelor’s degree in Information Technology or related field (or equivalent experience).
• Experience administering Microsoft 365 in an enterprise environment.
• Familiarity with permissions models, identity management, and compliance settings.
• Experience supporting enterprise applications in a collaborative IT environment.
• Strong written communication skills.

Responsibilities

• Administer Microsoft 365 services (Teams, SharePoint Online, OneDrive, Outlook, Copilot) and certain enterprise AI tools.
• Configure governance policies, permissions, and lifecycle standards for workspaces and groups.
• Monitor licensing, usage, and service health; evaluate new features for adoption with ITS stakeholders.
• Provide Tier 2/3 escalation support and coordinate with Information Security and Infrastructure teams.

Skills

Microsoft 365 admin

Identity management

Enterprise IT support

Written communication

Education

Bachelor’s degree in IT or related field

Tools

PowerShell

Power Platform

Copilot / Enterprise AI tools

Microsoft 365 Admin Center

Job description

The Productivity Tools Administrator at University of the St. Thomas in Saint Paul, MN, will manage enterprise Microsoft 365 services and related AI tools within ITS.

This role partners with multiple ITS teams to ensure secure, sustainable, and well-governed platform usage across the campus. Ideal candidates will have M365 enterprise experience, strong writing skills, and familiarity with identity management and compliance settings.