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TEKsystems seeks an experienced M365 Support Engineer focused on Exchange Online, Teams, and SharePoint. This contract role handles platform-level issues in a multi-tenant environment and includes on-call responsibilities.
Remote work options are available with core business hours dominance and a 40-hour week cap. Ideal candidates will bring 5–10 years of M365 experience, PowerShell scripting, and automation know-how, plus strong governance and security awareness.
Description: Looking for M365 Support Engineers, with an emphasis on Exchange Online, Teams and Sharepoint. This team needs to be able to troubleshoot M365 at the Server level (Microsofts cloud infrastructure) vs the client level (user's computer or mobile device) The Service desk troubleshoots these apps on the client level, and this team is responsible for the platform and major issues.
Contract through 2027
5-10 years of experience in M365 (from of a larger multi-tenant organization).
-They will be fielding escalated support tickets from the service desk as it relates to: (In order of the amount of issues that they typically see)
-Exchange/SharePoint
-Teams
-Power Apps
-Power Platform
-These resources should have some PowerShell experience in order to do some tasks
On Call is going to be a part of this role. They have to be willing to respond to major incidents. They will be capped at 40 hours per week, so if they do have to take a call or work on an issue on nights/weekends, they will take time off during the week to keep at 40 hours. They will be on call every other week. About 98% of their time will be during core business hours.
The main weekend or night calls are generally exchange online related.
Technical support, m365, exchange online, sharepoint, powershell scripting
Technical support,m365,exchange online,sharepoint
Target Profile: Eng or Sr Eng M365 / Power Platform Engineer
Broad M365 platform expertise
o Strong hands-on administration across Exchange Online, Teams, SharePoint Online
Automation & scripting focus
o Solid PowerShell skills for bulk operations and operational efficiency
Power Platform capability
o Experience with Power Automate, Power Apps, and enabling business workflows / citizen development
Governance, compliance, and security awareness
o Familiarity with Purview, retention, eDiscovery, audit, and data protection concepts
Migration & transformation experience
o Experience in tenant, SharePoint, or platform migrations and modernization efforts
Full-stack operational role
o Comfortable spanning engineering, administration, and support/escalation (including on-call)
Product & collaboration mindset
o Exposure to Agile/product workflows and working across business + IT stakeholders
Adaptability across the M365 ecosystem
o Breadth over perfection; ability to grow into adjacent areas (e.g., Viva, emerging platform capabilities)
This is a Contract position based out of Appleton, WI.
The pay range for this position is $40.00 - $55.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)
This position is anticipated to close on Nov 6, 2026.
This is a fully remote position.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.