M365 Infrastructure & Site Reliability Engineer

Luna Data Solutions, Inc.; Austin (TX); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Job summary

Luna Data Solutions, Inc. in Austin, TX, is seeking a Microsoft 365 Infrastructure & Site Reliability Engineer for a 12-month contract. Hybrid schedule with the Austin office two days per week; candidate should be available to start day one in Austin.

You will support reliability, scalability, security and performance across Microsoft 365, AD, Entra ID, Windows and Linux servers, cloud services, and automation platforms, working with cross-functional IT teams and stakeholders.

Qualifications

• Five (5) or more years of experience in site reliability engineering or enterprise infrastructure.
• Administration of Microsoft 365, Active Directory, Entra ID, Windows Server, and PowerShell.
• Enterprise infrastructure administration involving Windows and Linux servers, patching, monitoring, availability, and performance.
• PowerShell scripting and automation for operational workflows.
• Producing clear technical documentation and communicating complex concepts.

Responsibilities

• Administer and monitor Microsoft 365, AD/Entra ID, Windows Server, Linux, and hybrid Exchange.
• Design automation using PowerShell and infrastructure-as-code to improve reliability.
• Analyze and diagnose complex infrastructure problems; participate in incident response and preventive actions.
• Create and maintain runbooks, standards, and implementation records.
• Collaborate with cross-functional teams to design, maintain, and monitor scalable, secure systems.
• Participate in on-call duties and after-hours support as needed.

Skills

Site Reliability Engineering

PowerShell

Microsoft 365

Active Directory

Tools

PowerShell scripting

Infrastructure as Code

Cloud services

Job description

Luna Data Solutions is seeking a Microsoft 365 Infrastructure & Site Reliability Engineer for a 12 month contract in Austin TX.

• Austin area preferred but can live in TX at time of submittal if open to being in Austin day 1 of the project


• This position is a 1-year contract; renewals or options to convert to full time are not yet known


• Hybrid, Austin office 2 days a week

Strong Site Reliability Engineer and M365 Infrastructure Administration experience:

• Will support the reliability, scalability, security, and performance of complex application and infrastructure services across Microsoft 365, Active Directory, Windows and Linux servers, cloud services, and supporting PowerShell automation platforms.


• Will collaborate with cross-functional IT teams and agency staff to sustain reliable, high-performing systems, support project delivery, strengthen operational practices, and prepare Core Systems technologies for current and emerging AI-enabled services and workloads in a secure and compliant manner.


• Will perform hands‑on engineering and operational support across the Core Systems & Identity environment.


• Role combines enterprise infrastructure administration with site reliability engineering practices, emphasizing automation, monitoring, incident response, configuration consistency, documentation, and continuous improvement.


• Expected to work independently on assigned initiatives while engaging team members, technology owners, security partners, and business stakeholders.


• Will be required to participate in on‑call duty or some scheduled after‑hours work.

Responsibilities

• Administer, maintain, monitor, and troubleshoot enterprise infrastructure and application services spanning Microsoft 365, Microsoft Active Directory and Entra ID, Windows Server, Linux, Hybrid Exchange and related cloud‑based infrastructure.


• Design and implement automation using PowerShell and infrastructure‑as‑code practices to improve reliability, reduce manual effort, and provide consistent, repeatable operations.


• Analyze and diagnose complex infrastructure problems; participate in incident response, root cause analysis, corrective action, and preventive improvement activities.


• Create and maintain technical, operational, process, and project documentation, including support procedures, runbooks, standards, and implementation records.


• Collaborate with cross‑functional teams to design, implement, maintain, and monitor scalable, reliable, secure, and high‑performing systems.


• Monitor applications and systems for availability, performance, licensing compliance, security posture, and adherence to established operational standards.


• Assess new features, service changes, tools, and emerging technologies; develop recommendations and support controlled implementation where approved.


• Use approved AI capabilities to support research, documentation, automation development, and troubleshooting while following organizational requirements for data protection, accuracy, security, and responsible use.


• Plan, organize, coordinate, and deliver assigned operational work and project activities across competing priorities and deadlines.

Required Experience

• Five (5) or more years of progressively responsible experience in site reliability engineering, enterprise infrastructure engineering, systems administration, or a closely related discipline.


• Administration and support of Microsoft enterprise technologies, including Microsoft 365, Active Directory, Entra ID, Windows Server, Exchange Online, and PowerShell.


• Enterprise application and infrastructure administration involving Windows and Linux servers, application hosting, patching, monitoring, availability, and performance management.


• PowerShell scripting and automation for operational workflows, administrative tasks, identity lifecycle activities, configuration management, reporting, or infrastructure deployment.


• Troubleshooting complex production issues and participating in incident response, root cause analysis, and implementation of preventive measures.


• Applying security best practices, access controls, change management, and data‑protection requirements within enterprise infrastructure.


• Working with source control and structured software or infrastructure delivery practices.


• Producing clear technical documentation and communicating complex technical concepts to audiences with varying technical backgrounds.


• Planning and coordinating work across multiple deadlines, dependencies, and priorities in a professional team environment.

What Luna Data Offers

• High profile projects with collaborative and mission‑driven work environments.


• Competitive compensation and benefits including health, dental, vision, life and accident insurance, short‑term disability insurance, and more.

Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7-year background check is required for this role.