M365 Communications Engineer — Hybrid/Remote, Teams & Exchange

The Clearing House

Charlotte (NC)

Hybrid

USD 110,000 - 150,000

Full time

42 hours ago

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Job summary

The Clearing House is seeking a highly skilled Microsoft 365 Communications Systems Engineer to join our Corporate Platform Engineering team. This role focuses on Exchange administration (on-prem and cloud), Teams governance, and M365 compliance, with strong Purview retention and Defender for Cloud knowledge.

You will troubleshoot complex issues, drive SaaS integrations in Teams, and maintain a secure, compliant environment.

Qualifications

Deep expertise in Exchange Online and on-prem Exchange administration.
Experience troubleshooting mail flow, hybrid Exchange environments, transport services, connectors, and message delivery issues.
Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations (e.g., Jira, ServiceNow).
Experience supporting and troubleshooting Microsoft Purview compliance, retention, and information governance solutions.
Familiarity with Exchange Online Protection (EOP), Microsoft Defender for Office 365, and email security best practices.
Working knowledge of Microsoft Entra ID, Single Sign-On (SSO), Conditional Access, and hybrid identity solutions including Microsoft Entra Connect.
Proficiency in PowerShell scripting for automation and troubleshooting.
Solid understanding of Active Directory, Group Policy, DNS, certificate management, and hybrid identity architectures.
Experience with network and server administration fundamentals.
Knowledge of disaster recovery validation methods and willingness to assist in testing efforts.
Comfortable working within a strict Change Management process.
Ability to support security, audit, and risk control requirements within a regulated environment.

Responsibilities

Manage Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.
Implement and maintain Exchange Online Protection (EOP) and Defender for Office 365 policies, including anti-spam and Safe Links/Attachments.
Troubleshoot mail delivery, transport rules, and compliance issues.
Manage mail routing, connectors, DKIM/DMARC/SPF, and hybrid mail flow configurations.
Administer shared/mailboxes, groups, and mail-enabled security groups.
Perform advanced troubleshooting of mail flow, hybrid connectivity, and directory synchronization.
Configure and maintain Teams governance, policies, lifecycle management, external/guest access.
Drive adoption of Teams integrations with Jira and ServiceNow.
Support Teams Phone, Auto Attendants, and Call Queues; Teams Rooms and meeting experience enhancements.
Partner with Information Security on Purview retention, compliance, and information governance.