M365-Azure Tech Lead/ Architect Knoxville Tennessee Remote

Golden Five LLC.; Tennessee; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled IT professional to lead technical project delivery and customer support. This remote role offers the opportunity to work with cutting-edge Microsoft technologies and cloud infrastructure, ensuring optimal service delivery to clients in various sectors, including government and defense. You will engage in project management, customer interaction, and technical support while enhancing your skills through self-training and certifications. Join a dynamic team where your contributions will significantly impact project success and client satisfaction. If you're passionate about technology and eager to grow, this position is perfect for you.

Qualifications

• Experience in leading IT projects and providing technical support.
• Strong knowledge of Microsoft technologies and cloud infrastructure.

Responsibilities

• Lead IT projects and customer support for Golden Five.
• Work on Microsoft Hybrid architecture and cloud infrastructure.
• Prepare project and support documentation.

Skills

Project Management

Customer Support

Microsoft Azure

PowerShell

Virtualization

Cloud Infrastructure

Identity & Access Management

Technical Writing

Education

Bachelor's Degree in IT or related field

Tools

Microsoft 365

SharePoint Online

Intune

Cisco Jabber

Blackberry Enterprise Server

Job description

We will succeed by providing the best service, driven by the most effective operation and smartest technology.

Jobs (Current Openings)

Vacancy: 1

Salary: Negotiable

Job Type: Remote

Job Responsibilities

1. Lead IT related Technical Project delivery and Customer Support
2. Lead Golden Five Team for assigned IT Projects & Services
3. Provide System Admin and Project Support to Golden Five customers when required
4. Work on Microsoft Hybrid architecture with HA/DR, Cloud Infrastructure (Azure), Security, Windows Server 2012-2022, Exchange 2010-2019 High Availability & Disaster Recovery, PowerShell Scripts, Virtualization, M365, Office 365, SharePoint Online, MS Teams, Intune, Identity & Access Management, Microsoft Identity Manager Flow, software development
5. Focus on GCCHigh (DoD Contractors), CJIS Agencies, Government and DoD Customers
6. Work on technologies like email antivirus, antispam, backup and compliance products, instant messaging platforms (Proofpoint, Cisco IronPort, Cisco Jabber, Good Connect), mobility solutions (Blackberry Enterprise Server, Good Enterprise Server, Good Dynamics), Mobile Device Management (MDM), Mobile Application Management (MAM), and other support as requested
7. Migrate and troubleshoot mailbox migration issues
8. Prepare project, support, and process documents
9. Lead customer interaction for technical project delivery and support
10. Work on PowerShell and process automation
11. Engage in self-training and self-study for new software versions
12. Learn technology-related upgrades to enhance skillset
13. Write blogs and aim to become a Microsoft MVP
14. Learn and obtain certifications in the latest technologies
15. Participate in monthly productivity discussions with the manager
16. Prepare reports as required by customers or Golden Five
17. Prepare SOW, CR, RFQ, and other documents
18. Perform servers and clients patching
19. Resolve servers and clients issues

Send us your resume (and we will get back to you).