M by The Alinea Group - Host

Sugarloaf Mountain Corporation; Big Sky Mountain Village (MT); On-site; USD 18,000 - 50,000; Full time

Benefits offered by this job

FREE All Mountain Ski Pass

Discounted tickets to other Montana/PW

Team housing options

Lodging discounts

Wellness Day and PTO eligibility

Monthly team events

Job summary

Big Sky Resort is seeking a Host to create a welcoming front-of-house experience and manage reservations at our alpine retreat. You will greet guests, coordinate seating, and help ensure smooth flow for 40+ hour weeks during the seasonal period.

The role requires strong hospitality skills, sharp attention to detail, and the ability to work well with a team in a fast-paced, chef-driven environment. Training on menus and guest services is provided.

Qualifications

• One or more years of experience as a host or in a related hospitality role.
• Strong work ethic and attention to detail.
• Ability to thrive in a fast-paced, chef-driven environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet guests and maintain a welcoming entrance atmosphere.
• Manage guest flow and reservations, coordinating with FOH and management.
• Create and manage daily seating plans and run-of-show documents.
• Support private events with menus, layouts, and event run sheets.
• Maintain knowledge of menus and dietary restrictions to answer questions.
• Respond to guest concerns with professionalism and care.
• Relay important details to management in real time.
• Perform other duties as assigned by supervisor or manager.

Skills

Guest services

Communication

Teamwork

Attention to detail

Host experience

Tock knowledge

Tools

Tock

InDesign

Job description

Overview

Join us for the highly anticipated return of the The Alinea Group's four-month culinary residency, led by internationally acclaimed chef Grant Achatz. This distinctive dining experience combinesEuropean culinary precision with Montana's elemental character, offering locally sourced seasonal menus in a stunning alpine retreat designed by award-winning studio Fettle.

More than dining—it's a once-in-a-lifetime experience where thoughtful service meets the untamed spirit of the American West. Big Sky Resort joins an elite global roster alongside Tokyo, Beverly Hills, and Brooklyn, marking a bold new chapter for Montana's evolving cultural landscape.

The Host plays a key role in shaping the guest experience by creating a welcoming and polished first impression. This position requires attention to detail, expert knowledge of nightly reservations, and a genuine passion for hospitality. Hosts are responsible for managing guest flow, responding to inquiries, and facilitating seamless communication between FOH and management. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.

Responsibilities

• Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
• Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
• Recognize and acknowledge returning guests and VIPs
• Anticipate guest needs and accommodate requests with courtesy and efficiency
• Organize and maintain secure storage and retrieval of guest items in accordance with policy
• Relay important guest details and arrival updates to management in real time
• Create and manage the daily seating plan
• Support private event operations by preparing menus, table layouts, and run-of-show documents
• Monitor and respond to communication sent to the Host email accountMaintain strong knowledge of food and beverage menus to answer questions accurately
• Respond to guest concerns with professionalism and care
• Perform other duties as assigned by supervisor or manager

Qualifications

• One (1) or more years of experience working as a host or in a related position
• Strong work ethic and attention to detail
• Ability to thrive in a fast-paced, chef-driven environment
• Strong interpersonal and communication skills
• Collaborative mindset and ability to work well with a team
• Ability to remain calm and efficient in high-pressure situations
• Experience with Tock or InDesign is a plus

Physical Requirements:

• Able to stand for 8+ hours per shift
• Able to lift, move, or pull up to 35 lbs
• Able to climb stairs multiple times per shift
• Able to carry a full tray with either hand

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events