LVR Representative I

CHEP; United States; Teletrabalho; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

CHEP is seeking a Daily LVR Representative to execute multiple deliveries and pickups, optimizing routes and volumes across CHEP locations. You will collaborate with internal teams and customers to implement improvements while maintaining safety and DOT compliance.

This remote-friendly role requires strong communication, problem-solving, and the ability to work autonomously in a national program. The position supports growth within the LVR program and requires leadership of peers when needed.

Qualificações

• Willing to lift 65 lbs regularly.
• Must have a clean driving record and DOT medical card.
• Ability to optimize routes and manage deliveries.
• Strong communication and problem-solving skills.

Responsabilidades

• Operate a CHEP owned box truck in compliance with DOT and safety rules.
• Deliver and collect empty pallets and assets at CHEP locations.
• Work with customers to ensure program compliance and increase volumes.
• Document delivery data and report to LVR support.
• Lead process improvements and train teammates on new procedures.

Conhecimentos

Lift 65 lbs

Clean driving record

DOT medical card

Delivery route optimization

Customer relationship building

Strong communication

Problem solving

Autonomous work

Team leadership

English proficiency

Spanish language (Desirable)

Routing software

Microsoft Excel

Microsoft Outlook

Ferramentas

Routing management software

Microsoft Excel

Microsoft Outlook

Descrição da oferta de emprego

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our[Hybrid Work Model](https://urldefense.com/v3/ https:/nam12.safelinks.protection.outlook.com/?url=https3A2F2Fwww.youtube.com2Fwatch3Fv3DA17SyZVJM88 26t3D46s&data=047C017Cdante40sayitloud.us7Cbd0520a38f5b4cf5217908d9e4eacb6c7C2c02d76e40374bffa2b1c104fbb1ce917C0 7C0 7C6377925193525846817CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0 3D7C3000&sdata=5sr43hFkHrq3lpQyYEY80aZ3n3plQMib95NSRWnCmmw*3D&reserved=0);JSUlJSUlJSUlJSUlJSUlJSUlJSUl!!HDu-1JFExg!FoxqXcTulynadywQlhAnaeT17qHc8fKzsePLX5SECcnm3He2vUvGwJ3ux48jDtkusbE$).

Job Description

Key Responsibilities May Include:

• Operate a CHEP-owned box truck (or similar equipment) in full compliance with safety regulations and CHEP standards.
• Execute efficient delivery and collection of pallets and other assets at designated locations
• Document and report findings on site conditions and recovery challenges, ensuring accuracy and timely updates to internal systems.
• Collaborate with team members to develop and implement improved processes, focusing on key performance areas within LVR operations.

Low Volume Recovery Representative (LVR Representative)

Position Purpose

The CHEP LVR Representative will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR (Low Volume Recovery) Program. This will include partnering with multiple internal functions, building, and executing project plans as well as leading teammates through training of new processes.

Daily Reporting Location

• 5704 N Seminary Rd, Edinburg, TX 78541

Scope

• Number of Countries: 1
• Number of Locations: 100+ Customer Locations

Major/Key Accountabilities

• Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT (Department of Transportation) Regulations and CHEP Safety requirements
• Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
• Work with local customers on program compliance to drive efficiencies and increase collection volumes
• Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
• Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer base
• Develop, communicate, and implement improved processes focusing on key performance areas within the LVR operations
• Partner with internal resources to build and execute project plans
• Serve as a resource and trainer for LVR Representatives on key performance areas

Measures

• DOT & Safety Compliance
• On Time Performance/Customer Service Levels
• Operational Cost Optimization
• Total Pallets Delivered/Collected
• Customer/Location Growth
• LVR Program Cost Performance

Authority/ Decision Making

• Customer Issue Resolution
• Delivery/Collection Prioritization
• Working Autonomously
• Working within a Matrix Environment

Key contacts

Internal:

• Asset Recovery Reps
• LVR Coordinators
• Customer Service Field Reps
• Service Center/Operations Supervisors, Clerks and Managers

External:

• Key Retail & Manufacturing Customers (Local level)
• NPDs (Local level)
• Potential Customers (Local Level)

Qualifications

• Willing to lift 65 lbs. on a regular basis
• Must have a clean driving record
• Must be able to obtain and maintain a DOT medical card with no restrictions
• Able to execute and optimize provided delivery/collection routes
• Strong communication skills
• On-the-fly Problem Solving
• Comfortable working autonomously
• Able to develop relationships with new customers
• Strong Analytical skills
• Able to lead peers

Experience

• Multi-stop driving
• DOT & Safety Compliance Ownership
• Route Optimization/Management
• Local Customer Relationship Building
• Front line operations leadership
• New Customer Development (Desired)

Skills and Knowledge

• DOT Regulations
• Basic Microsoft Office (Excel, Outlook)
• Routing Management Apps/Software (Desired)
• Customer Service Programs

Languages

Essential:

• English

Desirable:

• Spanish

Remote Type

Fully Remote

Skills to succeed in the role

Active Listening, Adaptability, Coaching, Computer Literacy, Data Literacy, Decision Making, Empathy, Experimentation, Mechanical Literacy, Mentorship, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.