LVR Regional Manager

CHEP UK Ltd.; Northern (KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

CHEP UK Ltd. is seeking a Regional Driver Manager to lead the Mid-Atlantic region's LVR operations. You will direct up to 30 frontline reps, ensure DOT compliance, and drive cost-effective, on-time collections with strong collaboration across Logistics and Supply Chain teams.

The role emphasizes process improvement, KPI reporting, and leadership in transit operations, with remote work flexibility and a requirement to live near major airports within the territory.

Qualifications

• High School Diploma required.
• Bachelor’s Degree preferred.
• 3–5+ years people leadership experience.
• 3+ years of P&L management/ownership.
• Development of KPI reporting programs.
• Customer-facing issue resolution preferred.
• Development of a new team or business unit.
• Leadership of significant process change impacting 50+ front line employees.

Responsibilities

• Direct the asset recovery leadership across the region, meeting targets and guidelines.
• Provide leadership and guidance to Asset Recovery Representatives for optimal territory coverage.
• Collaborate with Logistics and asset management teams to ensure timely collections and efficient resource use.
• Oversee transportation costs and budget alignment with cost-effective carriers and methods.
• Track and resolve operational issues related to transport, collections, and customer interactions.
• Ensure safety standards and a culture of zero harm across operations.
• Review collection performance with weekly reporting and recommendations.

Skills

Strong leadership

Asset management strategies

Route optimization

DOT Regulations

Transportation execution plans

Flexible planning

Communication skills

Presentation skills

Self-motivated

Customer focused

Indirect reports leadership

Vision execution

Education

High School Diploma

Bachelor’s Degree

Tools

Transportation Management Systems

Microsoft Office

DOT eLog Systems

Salesforce

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description Key Responsibilities

• Manage and monitor the asset recovery process across the assigned region, ensuring compliance with Asset Recovery guidelines and achieving collection targets.
• Provide leadership, support, and guidance to Asset Recovery Representatives, ensuring optimal territory coverage and recovery efficiency.
• Collaborate with Logistics and wider asset management teams to ensure timely and efficient collections, minimizing delays and optimizing resource allocation.
• Oversee transportation costs, ensuring alignment with budget targets by leveraging the most cost-effective carriers and methods.
• Track and resolve operational issues related to transport, collections, and customer interactions, ensuring timely solutions and continuous improvement.
• Ensure adherence to safety standards across all recovery operations, fostering a culture of zero harm and compliance within the team.
• Regularly review and analyze collection performance, providing weekly reports and recommendations to drive improvements.
• Drive the continuous improvement of asset recovery processes, ensuring that hardware, tools, and resources are up-to-date and support efficient operations.

Regional Driver Manager - Mid-Atlantic Region Location: Field-based across Georgia, North Carolina, South Carolina, Tennessee, Mississippi – The candidate must live within the territory, and be reasonably close to a major airport.

Travel Requirements

• Direct leadership of up to 30 LVR Reps (Rep I, Rep II and CDLA Reps)
• Ensure full compliance with all DOT, Safety, Reporting and other expectations are met
• Improve overall collection volume and operational efficiency performance for all LVR Reps within responsible region
• Partner with local Operations and Supply Chain leadership to ensure efficient returns are being completed
• Partner with LVR Operations Planning and Global Asset Productivity team to ensure all potential automation and tools are being fully utilized by the region
• Oversee execution of the integration of other service areas within the CHEP business with LVR.
• Oversee P&L performance of LVR Fleet in responsible region
• Maintain staffing and CIFOT/DIFOT service level within responsible region
• Partner with internal support teams to plan, implement and manage continuous improvement initiatives related to all aspects of the LVR Fleet Management.
• Partner with local, regional, and national account owners to drive volume, efficiencies, and customer satisfaction for our customer accounts being serviced by LVR.

Qualifications

• Strong leadership skills
• Understanding of CHEP’s Asset Management strategies
• Familiarity with current LTL/Route optimization strategies
• Familiarity with DOT Regulations
• Ability to lead complex regional transportation execution plans
• Comfortable with making adjustments to established plans “on-the-fly”
• Strong communication and presentation skills
• Self-motivated
• Customer focused
• Familiar with CHEP’s supply chain and general strategy
• Able to easily communicate logistical challenges with other business functions
• Comfortable providing direction to indirect reports
• Ability to create and execute a vision within a new solutions environment

Experience

High School Diploma Required

Bachelor’s Degree Preferred

3-5+ years People Leadership Experience

3+ years of P&L management/ownership

Development of Performance Reporting/KPI program

Customer-facing Issue Resolution preferred

Development of a new team or business unit

Leadership of significant process change impacting 50+ front line employees

Skills and Knowledge

• Leadership of Complex teams
• Transportation Management Systems
• Microsoft Office
• DOT eLog Systems (ex: JJ Keller Encompass)
• Customer Service Strategies
• P&L Management
• SalesForce
• Strategic Workforce Planning

Remote Type Fully Remote

Skills to succeed in the role

• Active Listening
• Change Leadership
• Change Management
• Coaching
• Collaboration
• Computer Literacy
• Data Analysis
• Data Literacy
• Decision Making
• Delegation
• Disruptive Thinking
• Feedback
• Financial Literacy
• Inclusive Leadership
• Leading Customer Centric Teams
• Mentorship
• Motivating Teams
• Numeracy
• Prioritization
• Scheduling
• Self-Awareness
• Storytelling
• Strategic Thinking
• Talent Development
• Workforce Planning

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.