LVN Clinical Support Specialist - Home Health

AccentCare; Idalou (TX); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company 401(k) matching

Flexible spending accounts

Calm app wellness

Job summary

AccentCare is seeking a Clinical Support Specialist in Texas to provide in-office support in Lubbock or Odessa. The role requires LVN/LPN licensure in Texas, CPR certification, and experience with EMR systems.

The position is full-time with a Monday–Friday schedule and a salary between $62,000 and $68,000 per year. Ideal candidates will have home care experience, a valid driver's license, and the ability to manage patient care tasks, KPIs, and field operations in a collaborative home health

Qualifications

• LVN/LPN with current Texas licensure.
• CPR certification required.
• Home care experience preferred.
• Must be a licensed driver with insured vehicle.
• Experience with Electronic Medical Records (EMR) preferred.

Responsibilities

• Daily management of KPIs and field staff support.
• Handle verbal orders and patient care workflow.
• Report on patient episodes at risk for LUPA and coordinate with clinicians.
• Manage case management model focusing on paraprofessional utilization.
• Maintain clinician productivity within KPI standards.
• Monitor SLA for sync time and face-to-face encounters.

Skills

CPR certification

Home care experience

Licensed driver

EMR experience

Texas LVN/LPN license

Education

Texas LVN/LPN license

Tools

EMR systems

Job description

Overview

Location: Employeecan work in the Lubbock office or the Odessa office

Position: Clinical Support Specialist(must be an LVN or LPN with current license to practice in Texas)

Position Type: Full-time

Find Your Passion and Purpose as a Clinical Support Specialist

Salary: $62,000 - $68,000 / year

Offer based on years of experience

Schedule: Monday - Friday in office

What You Need to Know

Reimagine Your Career in Home Health

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.We're proud to be named one ofAmerica's Greatest Workplaces 2025by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Clinical Support Specialist You Can Be

If you meet these qualifications, we would love to meet you:

• LVN/LPN with current licensure to practice nursing in the practicing state.
• Possess and maintain CPR certification.
• Previous experience in home care setting preferred.
• Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order.
• Prior use of Electronic Medical Records (EMR) preferred.

Responsibilities

• Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required.
• Stand up / Stand down & Case Conference required reporting to ensure quality outcomes and exceptional patient experience.
• Reporting and management of patient episodes that are at risk for LUPA status - including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc.
• Reporting and management of case management model with focus on paraprofessional utilization - including correct visit types selected, continuity of clinical team, capacity management, etc.
• Maintain clinician productivity within organization standard parameters (defined in KPIs) - including tenured productivity to target, recent hire productivity, etc.
• Monitor workflows to ensure SLA are met for sync time, face-to-face encounters, etc

Our Investment in You

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.