LVN Care Navigator: Post-Discharge & ER Support

Hher24; Longview (TX); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

401(k) with company match

Annual bonus opportunities

Team-oriented culture

Employee celebrations & events

Growth opportunities

Job summary

Hospitality Health ER in Longview, TX is seeking a compassionate Licensed Vocational Nurse (LVN) on a part-time basis. As our Clinical Communications & Follow-Up LVN, you will connect patients with the clinical team through post-discharge follow-up, education, and scheduling support within our Emergency Department.

Your role blends nursing knowledge with exceptional communication and hospitality. Some days focus on phone outreach, others on in-person team support during busy periods.

Qualifications

• Current Texas LVN license required.
• Strong clinical assessment and communication skills.
• Previous experience in emergency, urgent care, family practice, acute care, or fast-paced clinical settings preferred.
• Comfortable communicating with patients and families by phone.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Deliver the exceptional patient experience that defines Hospitality Health ER.
• Make post-discharge follow-up calls to patients.
• Answer incoming clinical calls and patient questions.
• Provide education within the scope of your LVN license.
• Help resolve concerns with professionalism and compassion.
• Escalate clinical concerns to providers when appropriate.
• Support physicians and nurses during high-volume periods.
• Assist with triage, discharge, medication administration, and other patient care activities as needed.
• Document patient interactions accurately.

Skills

Compassionate care

Phone communication

Patient education

Clinical follow-up

Team support

Education

Texas LVN license

Tools

EMR systems

Job description

Hospitality Health ER in Longview, TX is seeking a compassionate Licensed Vocational Nurse (LVN) on a part-time basis. As our Clinical Communications & Follow-Up LVN, you will connect patients with the clinical team through post-discharge follow-up, education, and scheduling support within our Emergency Department.

Your role blends nursing knowledge with exceptional communication and hospitality. Some days focus on phone outreach, others on in-person team support during busy periods.