LVN: Patient Advocate & Post-Discharge Care

Hospitality Health ER; Tyler (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Annual bonus opportunities

Team-oriented culture

Job summary

Hospitality Health ER in Tyler, TX is seeking a compassionate Licensed Vocational Nurse (LVN) to join our team as Clinical Communications & Follow-Up LVN in a full-time role. You will connect patients with the clinical team through post-discharge follow-up, education, and phone-based support within our Emergency Department.

You will combine nursing knowledge with hospitality and communication to ensure a calm, patient-centered experience, while supporting the ED during busy periods and

Qualifications

• Current Texas LVN license required.
• Strong clinical assessment and communication skills.
• Experience in emergency, urgent care, family practice, acute care or other fast-paced clinical settings preferred.
• Comfortable communicating with patients and families by phone.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Deliver an exceptional patient experience within Hospitality Health ER.
• Make post-discharge follow-up calls to patients.
• Answer incoming clinical calls and patient questions.
• Provide education within the scope of your LVN license.
• Escalate clinical concerns to providers when appropriate.
• Support physicians and nurses during high-volume periods.
• Assist with triage, discharge, medication administration, and other patient care activities as needed.
• Document patient interactions accurately.

Skills

Compassionate

Communication skills

Phone communication

Multitasking

Team player

Education

Texas LVN license

Job description

Hospitality Health ER in Tyler, TX is seeking a compassionate Licensed Vocational Nurse (LVN) to join our team as Clinical Communications & Follow-Up LVN in a full-time role. You will connect patients with the clinical team through post-discharge follow-up, education, and phone-based support within our Emergency Department.

You will combine nursing knowledge with hospitality and communication to ensure a calm, patient-centered experience, while supporting the ED during busy periods and