LVN Care Coordinator

Anchor Co-Living; California; Presencial; USD 60 000 - 78 000; Tempo integral

Resumo da oferta

Anchor Co-Living is seeking a compassionate Care Coordinator to guide members through recovery, connect them to resources, and support housing stability in California. You’ll coordinate care, document progress, and collaborate with providers to keep plans moving forward.

You’ll manage daily check-ins, referrals, and housing applications, ensuring timely documentation and communications. This role blends clinical knowledge with human-centered care to help members achieve durable stability.

Qualificações

• LVN or higher clinical credential required.
• Experience in care coordination, case management, or community-based services.
• Strong written and verbal communication skills.
• Excellent documentation habits and attention to detail.
• Experience working with EMR systems.
• Ability to coordinate across multiple providers, organizations, and priorities.

Responsabilidades

• Conduct daily member check-ins and document in the EMR.
• Coordinate meals and other essential needs for recovering members.
• Communicate and coordinate with healthcare providers and community partners.
• Facilitate referrals to appropriate services and resources.
• Assist members with housing applications and transportation arrangements.
• Document engagement, interventions, barriers, and progress in the EMR.
• Track authorizations and renewals to prevent lapse.
• Support managed care plan reporting and related requirements.

Conhecimentos

Care coordination

Case management

EMR proficiency

Communication skills

Documentation

Formação académica

LVN or higher clinical credential

Ferramentas

EMR systems

Descrição da oferta de emprego

Help Someone Get From "What Now?" to "What's Next."

A hospital discharge isn't always the end of someone's healthcare journey. Sometimes, it's the beginning of an even more important one.

Where will I recover?

How will I get to my next appointment?

Where am I going to live?

How do I make sure I don't end up back where I started?

At

Anchor Co-Living

, our Care Coordinators help answer those questions. We're looking for a compassionate, highly organized

Care Coordinator

who can support members through recovery, connect them to critical resources, help them navigate the path to housing, and build the skills they need to remain stable once they get there. This isn't a role where you simply check boxes and move to the next case.

You help connect the dots.

From

Recuperative Care

to

Housing Navigation

,

Housing Tenancy & Sustaining Services

, and

Enhanced Care Management

, you'll have the opportunity to support members through multiple stages of their journey toward better health and greater stability. If you believe good care is both

clinical and human

, we'd love to meet you.

What You'll Actually Do

Think of yourself as part coordinator, part advocate, part problem-solver, and part steady hand. One day, you may be checking on a member recovering after hospitalization. The next, you may be coordinating transportation to an appointment, helping someone complete a housing application, following up with a healthcare provider, updating a care plan, or identifying a problem that could jeopardize someone's housing. And throughout all of it, you'll make sure the work is documented accurately and on time. Because in this role,

the care matters -- and so does the documentation behind it.

Recuperative Care

Help Members Recover With Dignity

Our Recuperative Care members need more than somewhere to stay. They need someone paying attention. You'll help make sure members have what they need to recover safely while keeping providers, community partners, and the broader care team connected.

You:

• Conduct and document daily member check-ins in the EMR
• Coordinate meals and other essential needs
• Communicate and coordinate with healthcare providers and community partners
• Facilitate referrals to appropriate services and resources
• Help members arrange transportation to medical appointments
• Upload and maintain required documentation in member records
• Track authorizations and help ensure they are renewed before they lapse
• Support managed care plan reporting and other MCP requirements

The Goal Is Simple:

No member should fall through the cracks because someone forgot to follow up.

Housing Navigation

Turn "I Need Housing" Into a Plan

Finding housing can be overwhelming -- especially for someone simultaneously navigating healthcare, financial challenges, and other barriers. You'll help turn that overwhelming process into manageable next steps. You'll become knowledgeable about local housing resources and help members identify opportunities such as:

• Income-based housing
• Affordable housing
• Room-share opportunities
• Transitional housing
• Permanent housing
• Housing assistance programs
• Community-based housing resources

But finding an opportunity is only part of the work. You'll also help members navigate applications, understand next steps, connect with the right organizations, and keep moving forward when the process gets complicated.

You don't just hand someone a list of resources. You help them navigate the path.

Housing Tenancy & Sustaining Services

Getting Housed Is a Milestone. Staying Housed Is the Goal.

A set of keys can change someone's life. But long-term stability often requires skills, routines, communication, and support. That's where you come in. You'll work with members to strengthen the everyday skills that make successful independent living possible, including:

• Budgeting and managing household expenses
• Communicating effectively with landlords and roommates
• Cleaning and maintaining a living space
• Organization and household management
• Independent-living skills
• Healthy communication and conflict resolution
• Recognizing issues that could put housing at risk

You'll help identify challenges early and work with members on practical solutions before a small problem becomes a housing crisis.

We don't measure success by move-in day alone. We want members to stay successfully housed.

Enhanced Care Management

See The Whole Person, Not Just The Referral

Health doesn't exist in isolation. Housing, transportation, finances, behavioral health, medical care, relationships, and access to community resources can all affect a person's ability to move forward. Through Enhanced Care Management, you'll help bring those pieces together.

You:

• Coordinate medical, behavioral health, and social services
• Work directly with members to identify health, social, and economic goals
• Develop individualized care plans
• Turn goals into measurable, actionable steps
• Track progress and adjust plans as circumstances change
• Coordinate referrals and follow through to confirm services were received
• Document engagement, interventions, barriers, and progress in the EMR
• Collaborate with providers, MCPs, community organizations, and other members of the care team

Your job isn't simply to make a referral.

It's to help make sure the connection actually happens.

Who We're Looking For

We're looking for someone who combines

clinical knowledge with exceptional follow-through.

You care about people -- but you're also organized enough to know that compassion without execution isn't enough. You notice when an authorization is about to expire. You follow up when a referral hasn't gone anywhere. You document the conversation while the details are still fresh. You can communicate with a member with empathy and then turn around and communicate with a provider or managed care plan with professionalism and precision.

And When Something Gets Complicated, You Don't Immediately Think:

"That's not my job."

You Think:

"Who needs to be involved to get this solved?"

Required:

What You'll Bring

• LVN or higher clinical credential
• Experience in care coordination, case management, or community-based services
• Strong written and verbal communication skills
• Strong, timely, and accurate documentation habits
• Experience working in EMR systems
• Ability to coordinate across multiple providers, organizations, and priorities
• Strong follow-through and attention to detail

Especially Valuable:

• Experience working within CalAIM
• Experience with Recuperative Care
• Housing Navigation experience
• Housing Tenancy & Sustaining Services experience
• Enhanced Care Management experience
• Managed care plan reporting experience
• Authorization tracking and renewal experience
• Experience collaborating with healthcare providers, MCPs, and community-based organizations

You don't necessarily need to have done every part of this role before. But you do need to be someone who

learns quickly, takes ownership, documents carefully, and follows things through to completion.

What Success Looks Like At Anchor

We believe expectations should be clear.

You’ll Know You're Succeeding When:

Members are seen. Daily check-ins happen consistently and are documented within required timeframes.

Nothing quietly expires.

Authorizations are tracked and renewed before they lapse.

Housing moves forward.

Members progress toward stable housing without unnecessary gaps caused by missed follow-up.

Care plans mean something.

Goals are measurable, current, and connected to documented member progress.

Referrals don't disappear.

Connections are followed through instead of simply being submitted.

Documentation tells the story.

A reviewer can open the record and clearly understand what happened, what was done, what barriers exist, and what comes next.

And when an MCP audit happens, the record is ready -- without a scramble to reconstruct the work afterward.

Why Anchor Co-Living?

Because behind every authorization, care plan, referral, housing application, and EMR note is a person trying to build a more stable life. At

Anchor Co-Living

, you'll have the opportunity to work at the intersection of

healthcare, housing, and human connection.

Your work might help someone recover safely after leaving the hospital. It might help someone find a home after months of instability. It might teach someone the skills that help them keep that home. Or it might simply mean being the person who followed up when everyone else assumed someone else would. Those moments add up. Recovery matters. Housing matters. Stability matters. And the person coordinating all three matters, too. If that's the kind of responsibility that motivates you,

we'd like to hear from you.

Anchor Co-Living is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.