LV3 ITAD Operator

Sproutup; Statesville (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Sproutup is seeking ITAD Operators to identify, sort, and de-manufacture IT assets in a compliant facility. You will manage stock, perform material handling, and ensure accurate record-keeping in ERP systems while adhering to safety and data security standards.

Overtime, weekend work, and flexibility are required as part of a fast-paced operations team focused on responsible recycling and efficient asset disposition.

Qualifications

• Proficient in speaking, reading, and understanding English.
• Able to type 40 words per minute.
• Proficient in basic arithmetic.
• Experience with hand tools (power drill, pliers, etc.).
• Willingness to work overtime, including weekends.
• Adaptability to changing tasks and expectations.
• Minimum of 1 year experience in ITAD or reverse logistics.
• Knowledge of ERP systems, inventory management and advanced handling techniques.
• Demonstrated skill in process improvement and quality control.

Responsibilities

• Identify and categorize IT assets and consumer electronics.
• Safely transport materials across the site.
• Keep workstations and stock areas organized.
• Disassemble IT assets into parts for recycling or disposal.
• Follow all safety protocols and data security procedures (R2v3, ISO 27001).
• Record actions and materials in ERP system with scan guns and manual entries.
• Advance through stock organization and material recovery tasks.

Skills

English proficiency

Typing 40 WPM

Basic arithmetic

Overtime willingness

Adaptability

ITAD/reverse logistics experience

ERP systems knowledge

Inventory management

Process improvement

Education

High school diploma or equivalent

Tools

ERP software

Scan guns

Job description

Overview

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become the emerging leader in our industry. For more information, please visit: www.sproutup.com.

ITAD Operators are responsible for the identification, sorting, reconciliation, and de-manufacturing of IT assets in alignment with Sprout’s operational and environmental standards. With increasing responsibilities and technical proficiency, ITAD Operators advance through Levels 1 to 4 based on experience and demonstrated skills.

Responsibilities

• Product Identification: Recognize and categorize IT assets and consumer electronics.
• Material Handling: Safely transport materials across the site.
• Organizing Stock: Keep workstations and stock areas organized.
• De-Manufacturing: Disassemble IT assets into constituent parts for recycling or disposal.
• Adherence to Operational Procedures.
• Safety and Security Compliance: Follow all safety protocols and data security procedures (R2v3, ISO 27001).
• Mastery of the following operational processing activities: Audit, De-Manufacturing, & Clean / Pack.
• Record Keeping: Document all actions and materials accurately using scan guns and manual entries in ERP system, creating labels as needed.
• Perform more advanced stock organization and material recovery tasks.

Qualifications

• Proficient in speaking, reading, and understanding the English language.
• Ability to accurately type 40 words per minute.
• Proficient in basic arithmetic.
• Experience with hand tools (power drill, pliers, etc.)
• Willingness to work overtime, including weekends, when needed.
• Adaptability to changing tasks and expectations.
• Minimum of 1 year experience in ITAD or reverse logistics.
• Knowledge of ERP systems, inventory management and advanced handling techniques.
• Demonstrated skill in process improvement and quality control.

EEO – Equal Employment Opportunity

The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).