Luxury Watchmaker: Precision Craft & Care

CD Peacock; Oak Brook (IL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Opportunities for professional growth

Job summary

CD Peacock is seeking a watchmaker for a full‑time, on‑site role in Oak Brook, Illinois. You will perform complete services, dial and hand fittings, and partial repairs on luxury timepieces, delivering precision craftsmanship and exceptional client experiences.

Working with experienced watchmakers in a state‑of‑the‑art workshop, you will uphold the highest quality standards, participate in ongoing technical training and certification programs, and collaborate with sales and service teams to

Qualifications

• Previous bench experience servicing luxury mechanical and quartz timepieces.
• Strong knowledge of luxury watch movements, products, and watchmaking procedures.
• Rolex Level 30 accreditation is strongly preferred.
• Exceptional attention to detail and precision craftsmanship.
• Excellent diagnostic, troubleshooting, and problem‑solving skills.

Responsibilities

• Diagnose, service, and repair luxury mechanical and quartz timepieces.
• Perform complete services, dial and hand fittings, and partial repairs on a wide variety of luxury watch movements.
• Perform all repairs using manufacturer-approved techniques, specialized tools, and industry best practices.
• Accurately allocate replacement parts to the appropriate repair order and order additional parts as needed in accordance with company procedures.
• Ensure all completed repairs meet manufacturer specifications and internal quality standards before submission to Quality Control.
• Conduct thorough quality inspections on repaired and assembled watches to ensure the highest standards of workmanship.
• Maintain a clean, organized, and efficient workstation, ensuring all specialized watchmaking tools and equipment remain in excellent working condition.
• Meet productivity expectations while maintaining high standards for quality, turnaround time, and efficiency.
• Collaborate with the sales team, Service Center staff, and other departments by providing technical expertise and repair recommendations.
• Communicate repair findings, timelines, and service recommendations clearly to team members and administrative staff.
• Assist in providing exceptional customer service by supporting accurate repair estimates and ensuring customer satisfaction throughout the service process.
• Participate in ongoing technical training and manufacturer certification programs.
• Consistently demonstrate CD Peacock’s Core Values through professionalism, integrity, accountability, and teamwork.

Skills

Bench service experience

Luxury watch movements knowledge

Rolex Level 30 accreditation

Attention to detail

Troubleshooting skills

Job description

CD Peacock is seeking a watchmaker for a full‑time, on‑site role in Oak Brook, Illinois. You will perform complete services, dial and hand fittings, and partial repairs on luxury timepieces, delivering precision craftsmanship and exceptional client experiences.

Working with experienced watchmakers in a state‑of‑the‑art workshop, you will uphold the highest quality standards, participate in ongoing technical training and certification programs, and collaborate with sales and service teams to