Valet & Guest Services Lead

Evolution Parking & Guest Services, LLC; Charleston (SC); On-site; USD 45,000 - 55,000; Full time

Job summary

A parking services company in Charleston, SC is seeking an Assistant Guest Services Manager to oversee valet operations. Key responsibilities include providing exceptional guest service, ensuring team performance, and managing daily operations. The ideal candidate has a background in management, valet parking experience, and strong customer service skills. This role offers advancement opportunities in an inclusive work environment.

Qualifications

• 2+ years in a management position required.
• Experience in valet parking.
• Valid US Driver's License is necessary.
• Experience with customer service is a must.

Responsibilities

• Assist in overseeing and coordinating all activities related to valet operations.
• Ensure each guest receives outstanding service.
• Recommend measures to improve performance and guest satisfaction.
• Manage break schedules and other shift options.
• Conduct lot inspections and suggest functional improvements.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Ability to collaborate effectively

Attention to detail

Multitask in a fast-paced environment

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (ADP)

Job description

A parking services company in Charleston, SC is seeking an Assistant Guest Services Manager to oversee valet operations. Key responsibilities include providing exceptional guest service, ensuring team performance, and managing daily operations. The ideal candidate has a background in management, valet parking experience, and strong customer service skills. This role offers advancement opportunities in an inclusive work environment.