Luxury Travel Consultant-Remote

Memories By Christi; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Job summary

Memories By Christi in Chicago specializes in luxury travel planning, crafting personalized itineraries for upscale resorts, premium cruises, and romantic escapes that fit clients' preferences and budgets.

You will research destinations, communicate with clients, prepare quotes, and coordinate reservations for accommodations, transport, and activities, ensuring top-tier service before, during, and after travel.

Qualifications

• Strong customer-focused mindset with a service-first approach.
• Excellent written and verbal communication.
• Highly organized with attention to detail and ability to multi-task.
• Interest in luxury travel and personalized vacation planning.

Responsibilities

• Research luxury resorts, all-inclusive properties, cruises, and destinations.
• Communicate with clients to understand travel preferences, budgets, and expectations.
• Prepare personalized vacation quotes and itinerary recommendations.
• Coordinate reservations for accommodations, transportation, and activities.
• Explain available room categories, amenities, and package inclusions.
• Track payment deadlines and communicate important travel details.
• Provide client support before, during, and after travel.

Skills

Customer service

Communication

Organizational skills

Research

Tools

Booking platforms

CRM systems

Job description

About the Role:

Help clients plan personalized vacations with a focus on upscale resorts, premium cruises, romantic escapes, and memorable experiences. This role combines travel research, attentive service, and coordination to match clients with options that fit their preferences and budget.

What You'll Do:

• Research luxury resorts, all-inclusive properties, cruises, and destinations.
• Communicate with clients to understand their travel preferences, budgets, and expectations.
• Prepare personalized vacation quotes and itinerary recommendations.
• Coordinate reservations for accommodations, transportation, and activities.
• Explain available room categories, amenities, and package inclusions.
• Track payment deadlines and communicate important travel details.
• Provide client support before, during, and after travel.
• Build client relationships and promote your travel planning services.

Who You Are:

• A strong communicator with a customer-focused approach.
• Organized, detail-oriented, and self-motivated.
• Comfortable researching destinations and learning online booking systems.
• Interested in luxury travel and personalized vacation planning.
• Able to manage multiple inquiries and follow up consistently.
• Equipped with reliable internet access and a computer or laptop.
• Customer service, hospitality, sales, or travel experience is helpful.

Training & Resources:

• Travel training and supplier education.
• Access to booking platforms and destination resources.
• Continued learning about resorts, cruises, and travel products.