Luxury Timepiece Concierge & Client Sales Specialist

Watches of Switzerland Group PLC; Massachusetts; On-site; USD 40,000 - 56,000; Full time

Job summary

Watches of Switzerland Group PLC is seeking a Grand Seiko Sales Professional for the Grand Seiko Boutique at Copley Place. You will engage clients with storytelling, share in-depth knowledge of timepieces, and deliver a memorable shopping experience in a luxury showroom.

The role emphasizes client service, relationship building, and team collaboration within a fast-paced luxury retail environment.

Qualifications

• 1 year of retail sales experience.
• Strong storytelling and client-service skills are required.
• Passion for timepieces and jewelry is highly valued.

Responsibilities

• Confidently present Grand Seiko products to clients with storytelling and technical detail.
• Build and develop a client base using the CRM system and relationship-building focus.
• Maintain product knowledge across brands, collections and showroom pieces.

Skills

Storytelling

Timepieces passion

Client service

Interpersonal skills

Organizational skills

Teamwork

Multitasking

MS Office

Education

High School Diploma

Job description

Watches of Switzerland Group PLC is seeking a Grand Seiko Sales Professional for the Grand Seiko Boutique at Copley Place. You will engage clients with storytelling, share in-depth knowledge of timepieces, and deliver a memorable shopping experience in a luxury showroom.

The role emphasizes client service, relationship building, and team collaboration within a fast-paced luxury retail environment.