Luxury Store Director - Chicago Flagship

Hermès International S.A.; United States; In loco; USD 121.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commission and bonus incentives

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

Parental leave

Product discount

EAP resources

Descrizione del lavoro

John Lobb, a member of the Hermès Group, is opening a flagship store in Chicago. We seek an outstanding Store Director to lead a two-person team and establish a premier local presence, aligning with the brand’s values of excellence and savoir-faire.

The role emphasizes sales leadership, client experience, and people development in a luxury environment. Fluency in English and strong communication are essential, with competitive compensation and comprehensive Hermès benefits.

Competenze

• Tertiary education and proven management experience in luxury retail.
• Strong customer service and leadership in a premium brand.
• Excellent communication and cross-cultural skills.
• Proficiency with MS Office and digital tools.
• Fluent English, other languages a plus.

Mansioni

• Drive sales growth and manage store P&L and operations.
• Lead store strategy and mid/long-term planning.
• Control expenses and inventory; optimize stock and KPI.
• Develop team through training and performance reviews.
• Coordinate events and local brand promotion.

Conoscenze

Retail management

Customer service

Brand ambassador

English proficiency

MS Office / digital skills

Analytical skills

Cross-cultural collaboration

Leadership

Formazione

Tertiary education

Strumenti

MS Office suite

IT/digital tools

Descrizione del lavoro

John Lobb, a member of the Hermès Group, is opening a flagship store in Chicago. We seek an outstanding Store Director to lead a two-person team and establish a premier local presence, aligning with the brand’s values of excellence and savoir-faire.

The role emphasizes sales leadership, client experience, and people development in a luxury environment. Fluency in English and strong communication are essential, with competitive compensation and comprehensive Hermès benefits.