Luxury Stewarding Supervisor - Guest Experience Lead

Fairmont; New Orleans (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Fairmont Hotels & Resorts is seeking a Stewarding Supervisor to lead day-to-day kitchen and stewarding operations in our New Orleans property. You will supervise staff, schedule assignments, and ensure cleanliness and safety standards are met throughout the shift.

Responsibilities include maintaining equipment, monitoring supply levels, and resolving guest-related issues promptly while upholding Fairmont's service standards. Strong communication and organizational skills are essential.

Qualifications

• 2 years experience in food service janitorial position.
• Previous supervisory experience.
• English communication skills required.
• High school diploma or equivalent.
• Knowledge of cleaning techniques and chemical handling.

Responsibilities

• Oversee Stewarding staff and assign duties.
• Monitor cleanliness, sanitation, and organization.
• Ensure staff punctuality and attendance.
• Coordinate breaks and shift coverage.
• Maintain records of performance and incidents.
• Ensure compliance with health regulations and hotel standards.

Skills

Supervisory experience

English communication

Cleaning techniques

Chemical handling

Education

High school diploma or equivalent

Job description

Fairmont Hotels & Resorts is seeking a Stewarding Supervisor to lead day-to-day kitchen and stewarding operations in our New Orleans property. You will supervise staff, schedule assignments, and ensure cleanliness and safety standards are met throughout the shift.

Responsibilities include maintaining equipment, monitoring supply levels, and resolving guest-related issues promptly while upholding Fairmont's service standards. Strong communication and organizational skills are essential.