Luxury Spa Massage Therapist - Elevate Guest Wellness

Goodhandsmassagetherapy; Boston (MA); Presencial; USD 29 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accor discount/card

Healthcare benefits

Professional development opportunities

Resumo da oferta

Raffles Boston is seeking a Guerlain Spa Massage Therapist to ensure seamless delivery of massage and body treatments while upholding brand standards and highest guest service levels.

Provide massage and body treatments to guests, promote wellness, assess contraindications, escort guests, and maintain a clean, well-organized treatment area. Upsell services, stay current with techniques, and ensure guest satisfaction.

Qualificações

• Must possess current and valid license as a massage therapist in state of employment.
• Minimum 2 years’ experience in a luxury spa environment.
• Certified and skilled in performing various modalities of massage.

Responsabilidades

• Provide massage and body treatments to guests.
• Promote wellness and accommodate guests to achieve their goals.
• Assess guest needs and inquire about contraindications prior to service commencing.
• Escort guests to and from treatment rooms, and other spa areas as requested by guests.
• Prepare treatment room and work areas at the beginning of each shift.
• Maintain cleanliness of work area throughout shift, sanitizing and properly store tools and equipment at the end of each shift.
• Promote and upsell treatments and retail suited to guest needs.
• Keep up to date with current techniques and modalities related to the field of work.
• Periodically ascertain guest comfort, safety and privacy throughout the service.
• Direct all efforts toward guest satisfaction.
• Handle guest incidents in accordance with SOPs and inform supervisor/manager.
• Report any treatment room defects to spa management to ensure prompt follow up.
• Maintain current skills and license in specialized area per state requirements.
• Ensure uniform and appearance is tidy and professional, in line with grooming standards.
• Adhere to all brand standards, department procedures and spa service standards.

Conhecimentos

Massage techniques

Guest care

Communication

Formação académica

Massage therapist license (state)

Descrição da oferta de emprego

Raffles Boston is seeking a Guerlain Spa Massage Therapist to ensure seamless delivery of massage and body treatments while upholding brand standards and highest guest service levels.

Provide massage and body treatments to guests, promote wellness, assess contraindications, escort guests, and maintain a clean, well-organized treatment area. Upsell services, stay current with techniques, and ensure guest satisfaction.