Luxury Spa Massage Therapist - 4-Star Service & Benefits

The Ballantyne, A Luxury Collection Hotel; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k after 90 days, fully vested

Medical (3 Plan choices)

Dental (2 Plan choices)

Vision

Employee Assistance Program (EAP)

Northwood Hospitality Discounts

Marriott Discounts worldwide

Awesome PTO policy

and more

Job summary

The Ballantyne Spa in Charlotte, NC seeks a skilled massage therapist to deliver luxury services to guests. You will perform massages, maintain treatment areas, and uphold privacy and safety standards.

High school diploma required; one year body/massage experience preferred and state licensing as required. Evening availability and on-call shifts are part of the role; compensation includes commission, service charges, tips, and hourly wage for trainings.

Qualifications

• High School Diploma or equivalent required.
• One year experience in body and massage treatments desired or must show a desire to learn and grow.
• Must attend product knowledge training.
• Must possess current licenses and certification as required by state, county, city/town.

Responsibilities

• Administers massage and body treatments to guests according to spa procedures and within the allotted amount of time.
• Prepares and maintains the supplies and the treatment areas.
• Assists with removal and replenishing of linens daily.
• Maintains knowledge of all treatments and has the ability to explain treatments to guests.
• Conducts tours of the facility.
• Maintains cleanliness and neatness of the facility to ensure immaculate conditions at all times.
• Applies imaginative and innovative methods on the job to increase efficiency and service.
• Applies education in specific areas of expertise, job related skills and performs a working knowledge of technology.
• Exhibits strong dedication and commitment.
• Takes personal ownership in success of core values and core strategies.
• Demonstrates the desire to work and put forth extra effort to accomplish vision and mission of others.
• Ability to perform job in honest, forthright manner, treating others fairly and with respect.
• Possesses the personal desire to be the best one can be.
• Adapts to new job situations, information, quickly. Handles multiple assignments and changes.
• Desires to provide 4-Star/Diamond Service to all people at all times.
• Doing one's job to the best of their ability and doing what is important to their supervisor.
• Always asks: What I can do to benefit the company.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Note: Other duties as assigned by supervisor or management

Skills

Massage therapy

Customer service

Interpersonal skills

Empathy

Privacy

Communication

Teamwork

Product knowledge

Education

High School Diploma or equivalent

Job description

The Ballantyne Spa in Charlotte, NC seeks a skilled massage therapist to deliver luxury services to guests. You will perform massages, maintain treatment areas, and uphold privacy and safety standards.

High school diploma required; one year body/massage experience preferred and state licensing as required. Evening availability and on-call shifts are part of the role; compensation includes commission, service charges, tips, and hourly wage for trainings.