Luxury Skincare Account Manager – Retail Growth

ELEMIS

Stratford (NJ)

On-site

USD 32,000 - 43,000

Full time

5 days ago
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Benefits offered by this job

Generous staff discount on ELEMIS and
Enhanced parental leave policies
Income Protection and Life Assurance
27 days holiday plus your birthday off
Company pension scheme
Employee Assistance Programme
Cycle to Work Scheme and Season Ticket
Ongoing product and retail excellence/

Job summary

ELEMIS is seeking an Account Manager to drive counter sales and deliver exceptional client experiences on counter at John Lewis, Westfield Stratford. You will work closely with the team and retail partners to showcase product expertise, support treatments where applicable, and advocate for the brand while maintaining the highest standards of presentation and customer care.

In this luxury retail role, you will contribute to sales targets, coach peers, and foster an inclusive, collaborative

Qualifications

  • Experience in luxury retail, beauty, or client-facing sales environment.
  • Strong communication and relationship-building skills.
  • Proven ability to contribute to sales targets and drive counter performance.

Responsibilities

  • Drive sales targets through personal performance and client interactions.
  • Coach and support the counter team to deliver excellent client experiences.
  • Deliver high-quality treatment experiences and ensure hygienic, compliant operations.
  • Build relationships with clients and retail partners to drive brand advocacy.
  • Support stock management, merchandising, and in-store promotions.

Skills

Luxury retail
Client facing
Sales skills
Communication
Team support

Tools

POS systems

Job description

ELEMIS is seeking an Account Manager to drive counter sales and deliver exceptional client experiences on counter at John Lewis, Westfield Stratford. You will work closely with the team and retail partners to showcase product expertise, support treatments where applicable, and advocate for the brand while maintaining the highest standards of presentation and customer care.

In this luxury retail role, you will contribute to sales targets, coach peers, and foster an inclusive, collaborative

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