Luxury Showroom Sales Assistant | Client & Order Specialist

Knoll Inc.; Chicago, Northern (IL, KY); Hybrid; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401(k)

Job summary

MillerKnoll’s Holly Hunt showroom in Chicago is seeking a Sales Assistant to provide administrative, operational, and client-facing support to Sales Associates. You will coordinate between clients, the Corporate Office, and vendors, handling inquiries, orders, payments, and logistics to ensure a polished luxury experience.

The ideal candidate has 1–2 years in retail/showroom or client service, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1–2 years in retail/showroom/design/client service environment; luxury brand experience preferred.
• Strong organizational skills with multitasking and prioritization.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to lift up to 20–50 pounds as needed.

Responsibilities

• Serve as a first point of contact for inbound client inquiries and route calls to the appropriate Sales Associate.
• Greet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experience.
• Assist clients in the showroom and via phone or email, as needed.
• Support Sales Associates with quote preparation, order entry, and ongoing order management.
• Review all orders for accuracy and compliance before submission, process payments, and manage orders and freight.

Skills

Organizational skills

Multitasking

Attention to detail

Client service

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

MillerKnoll’s Holly Hunt showroom in Chicago is seeking a Sales Assistant to provide administrative, operational, and client-facing support to Sales Associates. You will coordinate between clients, the Corporate Office, and vendors, handling inquiries, orders, payments, and logistics to ensure a polished luxury experience.

The ideal candidate has 1–2 years in retail/showroom or client service, strong organizational skills, and proficiency with Microsoft Office.