Luxury Server & Guest Experience Curator

Clear Destination Inc.; Palo Alto, Northern (CA, KY); Hybrid; USD 34,000 - 55,000; Full time

Job summary

Coury Hospitality is hiring servers for Hotel Citrine, a Tribute Portfolio hotel, and AC Palo Alto in Palo Alto, CA. You will deliver warm, attentive service from seating to farewell, with deep knowledge of food, wine, and cocktails. This role requires professionalism, empathy, and a commitment to guest satisfaction in a luxury hospitality setting.

Join a team that values sustainability, excellence, and collaboration as you help guests enjoy memorable dining experiences in Silicon Valley.

Qualifications

• Experience in fast-paced, high-touch dining.
• Strong communication and welcoming presence.
• Knowledge of upscale food, beverage, wine, and spirit pairings.
• Own the guest experience and anticipate needs.
• Move with intention and urgency.
• Experience in fine dining or luxury hospitality.
• Reliable, polished, team-oriented.
• Able to lift up to 30 lbs and stand long hours.

Responsibilities

• Lead each guest through a curated and memorable dining experience.
• Offer warm, attentive, and elevated service from seating to farewell.
• Present menus, explain offerings, and make thoughtful recommendations based on guest preferences.
• Demonstrate extensive knowledge of food, wine, and cocktails—including ingredients, pairings, and preparation.
• Accurately enter orders in the POS system and communicate special dietary needs clearly.
• Deliver and clear food and beverages with efficiency, polish, and attention to timing.
• Maintain a well-stocked, orderly service station and ensure seamless table turnover.
• Collaborate closely with the kitchen and service team to provide synchronized, guest-centric service.
• Resolve guest concerns with professionalism, empathy, and grace.
• Uphold all sanitation, safety, and responsible service standards.

Skills

Wine knowledge

Fine dining service

Teamwork

Communication skills

Physical stamina

Job description

Coury Hospitality is hiring servers for Hotel Citrine, a Tribute Portfolio hotel, and AC Palo Alto in Palo Alto, CA. You will deliver warm, attentive service from seating to farewell, with deep knowledge of food, wine, and cocktails. This role requires professionalism, empathy, and a commitment to guest satisfaction in a luxury hospitality setting.

Join a team that values sustainability, excellence, and collaboration as you help guests enjoy memorable dining experiences in Silicon Valley.