Luxury Security Concierge

Makena Golf & Beach Club; Honolulu (HI); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Hourly wage $28.24

Medical, Dental, and Vision benefits

401k Contribution

Paid Time Off and 11 Paid Holidays

Professional development and upwardmob

Job summary

Makena Golf & Beach Club seeks a Security Officer to provide concierge-style protection for members, guests, and staff on the property. You will monitor access, respond to emergencies, and coordinate with security leadership to maintain a safe, upscale environment.

Ideal candidates bring Hawaii guard credentials, strong service orientation, excellent communication, and the ability to work a flexible schedule including evenings and weekends to support round-the-clock safety at Makena's premier

Qualifications

• Hold Hawaii Guard Card and pass security standards.
• Respect Hawaiian values, history, and culture in work.
• Strong communication and interpersonal skills for members, guests, and staff.
• Experience in customer service preferred.
• Ability to work in a team and stay calm in unstable situations.
• Excellent organizational skills handling confidential issues.
• Flexible schedule including evenings, overnights, weekends, and holidays.

Responsibilities

• Maintain a concierge security approach for members, guests, and employees on property.
• Provide superior customer service to Makena standards.
• Secure and protect company assets: people, facilities, and property.
• Protect reputation and assets with liability focus.
• Respond to emergencies with urgency and communicate with Security leadership and external services.
• Serve as first contact for external emergency services when needed.
• Provide emergency and minor medical response as required.
• Manage access-control using company tools and logs.
• Detect and deny unauthorized access.
• Report safety hazards and security vulnerabilities to management.
• Perform field audits and elevate findings.
• Use computer systems to complete reports and audits.
• Complete daily activity reports and event/incidence reports.
• Respond to Director of Security requests within 4 hours.

Skills

Hawaii Guard Card

Customer service experience

Communication skills

Teamwork

Calm under pressure

Organizational skills

Flexible schedule

English proficiency

Job description

Makena Golf & Beach Club seeks a Security Officer to provide concierge-style protection for members, guests, and staff on the property. You will monitor access, respond to emergencies, and coordinate with security leadership to maintain a safe, upscale environment.

Ideal candidates bring Hawaii guard credentials, strong service orientation, excellent communication, and the ability to work a flexible schedule including evenings and weekends to support round-the-clock safety at Makena's premier