Luxury Sales & Styling Associate

Marc Jacobs; Troy (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical insurance

Dental insurance

Vision insurance

401k matching

Employee discounts

PerkSpot discounts

Job summary

Marc Jacobs Somerset in Troy, Michigan is seeking a Sales Associate to drive sales and deliver exceptional client experiences. You will engage in clienteling, assist with store operations, and become a trusted source for styling advice and product knowledge.

You will work toward exceeding KPIs, maintain a guest-ready environment, and collaborate with colleagues while staying flexible for evenings, weekends, and holidays.

Qualifications

• 1+ years' experience in retail, sales, or customer service-focused role.
• Experience in generating sales and developing client relationships.
• Strong verbal and written communication skills.
• Passion for the Marc Jacobs brand and product offering.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently achieve or exceed individual & store sales and other KPIs
• Ensure the store is guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Job description

Marc Jacobs Somerset in Troy, Michigan is seeking a Sales Associate to drive sales and deliver exceptional client experiences. You will engage in clienteling, assist with store operations, and become a trusted source for styling advice and product knowledge.

You will work toward exceeding KPIs, maintain a guest-ready environment, and collaborate with colleagues while staying flexible for evenings, weekends, and holidays.