Luxury Retail Team Lead - Customer Experience

Purificacion Garcia; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Commuter Benefit Plan

Employee Discount

Job summary

A leading luxury fashion brand is seeking a Key Holder to enhance customer experiences in its Austin, Texas store. This role involves creating an inviting shopping environment, providing exceptional customer service, and supporting team training. The ideal candidate has at least 2 years of retail management experience and a passion for fashion. Bilingual skills in Spanish are a plus. This position offers benefits such as a commuter plan and employee discounts.

Qualifications

• Minimum 2 years of retail management experience in luxury fashion.
• Strong skills in customer service and client relationship management.
• Fluent in Spanish is a plus.

Responsibilities

• Create and maintain a pleasant shopping environment.
• Drive customer loyalty by providing excellent service.
• Maintain the store’s client book and replenish merchandise.

Skills

Retail management experience

Clientele relations expertise

Interpersonal communication

Fashion passion

Results oriented

Job description

A leading luxury fashion brand is seeking a Key Holder to enhance customer experiences in its Austin, Texas store. This role involves creating an inviting shopping environment, providing exceptional customer service, and supporting team training. The ideal candidate has at least 2 years of retail management experience and a passion for fashion. Bilingual skills in Spanish are a plus. This position offers benefits such as a commuter plan and employee discounts.