Luxury Retail Support Associate — Guest Experience

Tory Burch; Boston (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Job summary

Tory Burch is seeking a retail team member to support daily store operations and deliver exceptional customer experiences. You’ll be part of a fast-paced environment, assisting customers, handling stock, and contributing to smooth front- and back-of-house workflows.

The role requires 1-2 years in high-volume retail, open availability for a varied schedule including nights and weekends, and the ability to lift up to 40 lbs. Employee discounts and benefits are offered as part of the package.

Qualifications

• 1-2 years of experience in a high-volume, customer-driven retail environment.
• Open availability for a flexible work schedule including overnights, evenings, holidays and weekend shifts.
• Ability to lift at least 40 lbs and perform physical tasks as needed.

Responsibilities

• Greet and assist customers; answer phones and manage inquiries.
• Assist with packing/unpacking shipments and organizing stock room to support product flow.
• Support front-of-house and back-of-house operations to ensure smooth store running.
• Provide excellent customer service to create memorable in-store experiences.

Job description

Tory Burch is seeking a retail team member to support daily store operations and deliver exceptional customer experiences. You’ll be part of a fast-paced environment, assisting customers, handling stock, and contributing to smooth front- and back-of-house workflows.

The role requires 1-2 years in high-volume retail, open availability for a varied schedule including nights and weekends, and the ability to lift up to 40 lbs. Employee discounts and benefits are offered as part of the package.