Luxury Retail Store Experience Leader

Everlane; Palo Alto (CA); On-site; USD 65,904,000 - 91,693,000; Full time

Job summary

Everlane is seeking a Floor Leader to guide a team toward an outstanding in-store experience in Palo Alto. You’ll champion our Path To Yes mentality, balance team goals with customer focus, and partner with store leadership to drive results.

You’ll be a hands-on host who solves problems and communicates clearly while fostering a positive, energetic environment. Responsibilities include directing service delivery, delegating tasks, coaching for performance, and sharing timely business updates

Qualifications

• 1-2 years of leadership experience.
• Strong written and verbal communication skills.
• Ability to work closely with the store leadership team.
• Strong organization skills and attention to detail.
• Proven track record of hiring, leading and developing effective store teams.
• Fan of Everlane, our product, and our values.

Responsibilities

• Lead your team to ensure our service model comes to life in store.
• Zone, prioritize and delegate tasks for team members based on business needs.
• Set goals for your team and coach to drive sales results.
• Perform hourly reads and update the team on current goals and results.
• Celebrate successes and share recognition within the team.
• Share business results and feedback with the leadership team.

Job description

Everlane is seeking a Floor Leader to guide a team toward an outstanding in-store experience in Palo Alto. You’ll champion our Path To Yes mentality, balance team goals with customer focus, and partner with store leadership to drive results.

You’ll be a hands-on host who solves problems and communicates clearly while fostering a positive, energetic environment. Responsibilities include directing service delivery, delegating tasks, coaching for performance, and sharing timely business updates