Luxury Retail Security Officer | Unarmed + Customer Service

Estate Security Services, Inc.; Los Angeles (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Paid meal periods

Overtime paid

Job summary

Estate Security Services, Inc. (ESS) is hiring for a luxury retail security assignment at Westfield UTC in Los Angeles. The role combines attentive security with exceptional customer service, protecting people, property, and brand while maintaining discretion and strong judgment.

Positions include two full-time, two part-time, and two flex/relief officers. The unarmed post requires a professional appearance and dependable transportation, with hours in a rotating schedule across seven days per

Qualifications

• Three years of professional security experience.
• Strong customer service and communication skills.
• Ability to identify and report security concerns with accuracy.

Responsibilities

• Maintain a visible, approachable security presence.
• Welcome and assist customers while monitoring security duties.
• Monitor entrances and assigned areas and report suspicious activity.
• Address security concerns with de-escalation and professionalism.
• Prepare clear incident reports and communicate with ESS management.

Skills

Security experience

Customer service

Observation

Report writing

Education

California BSIS Security Guard Registration

California BSIS Firearms Permit

Job description

Estate Security Services, Inc. (ESS) is hiring for a luxury retail security assignment at Westfield UTC in Los Angeles. The role combines attentive security with exceptional customer service, protecting people, property, and brand while maintaining discretion and strong judgment.

Positions include two full-time, two part-time, and two flex/relief officers. The unarmed post requires a professional appearance and dependable transportation, with hours in a rotating schedule across seven days per