Luxury Retail Security & Client Experience Lead

Tiffany & Co.; Oak Brook (IL); On-site; USD 29,000 - 34,000; Full time

Job summary

Tiffany & Co. Oakbrook Retail in Illinois seeks a Security Officer to maintain a secure environment for clients and employees, acting as the first contact for Tiffany clients and ensuring a positive Tiffany experience from start to finish.

You will support both security and back-of-house operations while upholding the brand’s standards. The role focuses on deepening client relationships, driving loyalty and sales, and delivering memorable experiences consistent with the Tiffany brand.

Qualifications

• High School Diploma required.
• Basic computer skills.
• Ability to work retail store hours including nights, weekends and holidays.
• Authorized to work in the United States.

Responsibilities

• Maintain a secure environment for clients and employees at all times and serve as ambassador and first point of contact for Tiffany clients.
• Deepen client relationships to drive loyalty and support store sales plan.
• Elevate in-store experience by delivering memorable moments and acting as a Tiffany brand ambassador.
• Provide security and back-of-house operations support; follow procedures for security systems, inspections, and incident management.
• Assist with facilities repairs and coordinate with store team as needed.

Education

High School Diploma

Job description

Tiffany & Co. Oakbrook Retail in Illinois seeks a Security Officer to maintain a secure environment for clients and employees, acting as the first contact for Tiffany clients and ensuring a positive Tiffany experience from start to finish.

You will support both security and back-of-house operations while upholding the brand’s standards. The role focuses on deepening client relationships, driving loyalty and sales, and delivering memorable experiences consistent with the Tiffany brand.