Luxury Retail Sales Leader — Fashion Floor Coach

LACOSTE CHICAGO; Chicago (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Lacoste in Chicago is seeking a driven Retail Sales Associate to join our store team. You will provide professional customer service, drive sales, and represent the brand through a polished, responsive presence on the sales floor.

The role requires at least 2 years of retail experience, strong communication, and leadership skills to coach team members, manage floor operations, and maintain product knowledge and merchandising standards. We value teamwork and commitment to excellence.

Qualifications

• 2+ years retail sales experience.
• Strong selling skills with emphasis on client development.
• Excellent communication skills required.
• Entrepreneurial mindset with ability to react to business trends.
• Good leadership and motivational skills to lead a team.

Responsibilities

• Provide a professional and excellent level of customer service with existing and new customers.
• Generate sales by identifying appropriate business targets and build new client base.
• Lead, direct and motivate the sales team to achieve corporate sales objectives.
• Coach and train retail staff on best sales practices.
• Ensure promotions are accurate and merchandised to company standards.
• Maintain floor presence, greet customers, and manage inquiries.

Skills

Retail sales

Customer service

Communication

Leadership

Entrepreneurial mindset

Job description

Lacoste in Chicago is seeking a driven Retail Sales Associate to join our store team. You will provide professional customer service, drive sales, and represent the brand through a polished, responsive presence on the sales floor.

The role requires at least 2 years of retail experience, strong communication, and leadership skills to coach team members, manage floor operations, and maintain product knowledge and merchandising standards. We value teamwork and commitment to excellence.