Luxury Retail Sales Consultant: Storytelling & Style

Swarovski; Grapevine (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Employee assistance program

Product training

Career development opportunities

Job summary

Swarovski is seeking a customer-focused Sales Consultant to join our Grapevine store. You will deliver outstanding service, tell compelling stories about our luxury products, and help guests discover the brilliance of Swarovski.

You’ll build trust, promote loyalty programs, and work with a team to maintain a welcoming store environment. The role requires a passion for fashion and comfort with retail technology, with opportunities for growth within the Swarovski brand.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Loyalty programs

Multicultural retail

Digital tools

Brand knowledge

Creativity

Job description

Swarovski is seeking a customer-focused Sales Consultant to join our Grapevine store. You will deliver outstanding service, tell compelling stories about our luxury products, and help guests discover the brilliance of Swarovski.

You’ll build trust, promote loyalty programs, and work with a team to maintain a welcoming store environment. The role requires a passion for fashion and comfort with retail technology, with opportunities for growth within the Swarovski brand.