Luxury Retail Sales Associate - Style & Clienteling Pro

FashionUnited; Millburn (NJ); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand in our store. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Requirements include 1+ years of luxury retail experience, proficiency with POS and mobile devices, ability to lift 25 lb, and strong English.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Ability to lift 25 lb regularly (up to 50 lb).
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.

Skills

Luxury retail experience

Clienteling

Social media savvy

Live-stream shopping experience

Reading price sheets

English proficiency

Tools

POS operation

iPad / Mobile POS

Walkie-talkie use

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand in our store. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Requirements include 1+ years of luxury retail experience, proficiency with POS and mobile devices, ability to lift 25 lb, and strong English.