Luxury Retail Sales Associate | Brand Ambassador

FashionUnited; Laredo (TX); On-site; USD 20,664 - 25,485; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Job summary

Coach, a global fashion house based in New York, is seeking a retail associate to welcome clients, operate POS, and maintain stockroom organization. You will be a brand ambassador, support social media engagement, and ensure loss prevention guidelines are followed.

The role requires at least 1 year of luxury retail experience, knowledge of fashion trends, and comfort with iPad/Mobile POS. Flexible schedule includes nights and weekends; strong English is essential.

Qualifications

• 1+ year of previous retail experience (cashier/stock, sales, etc.) preferably in a luxury retail environment.
• Current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills, including use of iPad/laptop, Mobile POS, and Internet; ability to use walkie‑talkie, read price and product release sheets.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Tools

POS systems

Mobile POS

Walkie-Talkie

iPad

Job description

Coach, a global fashion house based in New York, is seeking a retail associate to welcome clients, operate POS, and maintain stockroom organization. You will be a brand ambassador, support social media engagement, and ensure loss prevention guidelines are followed.

The role requires at least 1 year of luxury retail experience, knowledge of fashion trends, and comfort with iPad/Mobile POS. Flexible schedule includes nights and weekends; strong English is essential.