Luxury Retail Sales Advisor PT

Longchamp; Town of Woodbury (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

Longchamp in Woodbury Commons Premium Outlets seeks a Part-Time Luxury Retail Sales Associate to deliver exceptional customer experiences and drive sales. You will manage client books, stay current on product knowledge, and assist with merchandising and floor upkeep.

The role involves high-end retail responsibilities, use of CRM and POS systems, and building lasting client relationships in a luxury environment. Location is in a premium outlet, with bonus opportunities based on performance.

Qualifications

• High School Diploma or GED required; fashion-related degree or equivalent education preferred.
• Minimum of 3 years in high-end retail, boutique, or sales experience.
• Proficient in inventory management, customer sales, and merchandising.
• Experience with POS systems and CRM reporting is expected.
• Familiar with UPS shipment preparation and basic office tasks (Excel/Outlook/Word).

Responsibilities

• Generate and maximize sales through effective client persuasion.
• Maintain extensive product knowledge and merchandise care.
• Stay updated on items, service guidelines, and store policies.
• Develop and manage client books to foster long-term relationships.
• Adhere to customer service guidelines including returns, exchanges, and loss prevention.
• Gift wrap and bag items; assist with mailings, phones, and orders.
• Support floor moves, merchandising, and replenishment.
• Tag merchandise as needed and maintain a clean sales floor.

Skills

Retail sales experience

Customer service

Merchandising

CRM knowledge

POS transactions

Inventory management

Education

High School Diploma or GED

Fashion-related degree or equivalent education

Equivalent work experience

Tools

UPS System for shipment processing

Microsoft Excel

Outlook

Word

Job description

Part-Time Luxury Retail Sales Associate - Woodbury Commons Premium Outlets

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.

Great opportunity to join our Luxury Brand! We are looking for a talented Part-time Luxury Retail Sales Associate to join our team. This is an hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an experience and generate and drive sales through a book of business that they manage and develop.

Responsibilities:

• Generate and maximize sales through effective client persuasion.
• Maintain extensive knowledge of products and merchandise care.
• Stay updated on new items, customer service guidelines, and store policies.
• Develop and manage client books to foster long-term relationships.
• Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
• Gift wrap and bag items for customers.
• Assist with mailings, answer phones, and process phone orders.
• Contribute to floor moves, merchandising, and display efforts.
• Support processing and replenishing of merchandise.
• Tag merchandise as needed, not limited to sales periods.
• Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Key Tasks:

On a day-to-day basis, your various tasks involve:

• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Works on special projects as necessary.
• Any other duties as assigned by management.

Qualifications:

• High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
• Three plus years of high-end retail, boutique, or sales experience.
• Proficient in inventory management, customer sales, and merchandising.
• Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports
• Proficient in UPS System for shipment preparation and processing.
• Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.