Part-time Luxury Retail Sales Associate

Longchamp; California, Northern (MO, KY); Hybrid; USD 21,000 - 34,000; Part time

Benefits offered by this job

401(k) with Company Match

Holiday Pay

Sick Time

Job summary

Longchamp USA is seeking a Part-time Luxury Retail Sales Associate for our Desert Hills Premium Outlets location. You will greet customers, explain product features, and build a client book to drive repeat business.

This hourly role includes a bonus structure and requires strong product knowledge and a polished, customer-focused approach. The ideal candidate has high-end retail experience, excellent communication, and proficiency with POS systems, CRM, and inventory tasks.

Qualifications

• High-end retail or luxury boutique experience preferred.
• Strong customer service and sales skills.
• Ability to manage client books and CRM data.

Responsibilities

• Generate and maximize sales through client engagement and product knowledge.
• Maintain knowledge of products and store policies and merchandise care.
• Develop client books to foster long-term relationships and repeat business.
• Execute accurate sales transactions and cash handling at POS.

Skills

Customer service

POS experience

Merchandising

Inventory management

CRM

Education

High School Diploma or GED

Degree in Fashion or related field

Tools

POS system

UPS system

CRM software

MS Excel

Outlook

Word

Job description

Description

Part-time Luxury Retail Sales Associate - La Maison Longchamp

La Maison Longchamp:

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.

Position: Part-time Luxury Retail Sales Associate

Great opportunity to join our Luxury Brand! We are looking for a talented Part-time Luxury Retail Sales Associate to join our Longchamp Desert Hills Premium Outlets location. This is an hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an experience and generate and drive sales through a book of business that they manage and develop.

Responsibilities:

• Generate and maximize sales through effective client persuasion.
• Maintain extensive knowledge of products and merchandise care.
• Stay updated on new items, customer service guidelines, and store policies.
• Develop and manage client books to foster long-term relationships.
• Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
• Gift wrap and bag items for customers.
• Assist with mailings, answer phones, and process phone orders.
• Contribute to floor moves, merchandising, and display efforts.
• Support processing and replenishing of merchandise.
• Tag merchandise as needed, not limited to sales periods.
• Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Key Tasks:

• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Works on special projects as necessary.
• Any other duties as assigned by management.

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Join us and open your Longchamp of possibilities!

Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates.

Requirements

• High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
• Three plus years of high-end retail, boutique, or sales experience.
• Proficient in inventory management, customer sales, and merchandising.
• Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
• Proficient in UPS System for shipment preparation and processing.
• Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
• The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Part Time Benefits Offered:

• 401(k) with Company Match
• Holiday Pay
• Sick Time