Luxury Retail Operations Manager | Client Experience & Ops

Louis Vuitton; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Paid time off

Employee discount

Retirement plans with employer contrib

Job summary

Louis Vuitton Tysons Galleria is seeking a high-caliber Operations Manager to join the team in McLean, VA. You will support the Store Director in leading and mentoring the team, drive efficient sales floor management, and ensure top-tier client experience through operational excellence.

You will oversee inventory and shipping/receiving, train staff on processes and compliance, maintain store facilities, and collaborate with management on back-of-house organization and on-site tech support.

Qualifications

• Experience in retail operations and people leadership.
• Strong focus on client service and brand standards.
• Ability to manage inventory and store facilities.

Responsibilities

• Team management and development to drive performance.
• Service excellence and client experience focus.
• Inventory management including shipping/receiving lifecycle.
• Train teams on processes and company compliance directives.
• Maintain store facilities and back-of-house organization.
• Provide on-site technical support as needed.

Job description

Louis Vuitton Tysons Galleria is seeking a high-caliber Operations Manager to join the team in McLean, VA. You will support the Store Director in leading and mentoring the team, drive efficient sales floor management, and ensure top-tier client experience through operational excellence.

You will oversee inventory and shipping/receiving, train staff on processes and compliance, maintain store facilities, and collaborate with management on back-of-house organization and on-site tech support.