Luxury Retail Operations Leader

The Webster; Las Vegas (NV); On-site; USD 85,000 - 110,000; Full time

Job summary

The Webster is seeking an Operations Manager to drive consistent in-store business practices, partnering with the Store Manager. You will balance front-of-house and back-of-house duties, engage with customers, and develop the store team through coaching and performance reviews.

You will ensure adherence to operational standards, manage inventory and vendor relationships, and analyze sales data to shape business strategies.

Qualifications

• Experience in retail operations, preferably luxury retail.
• Minimum 5 years of retail operational experience.
• Strong leadership and problem-solving skills.
• Flexible communicator across all levels of the organization.
• Attention to detail and ability to multitask with follow-through.
• Proficiency with POS systems and Microsoft Office suite.

Responsibilities

• Ensure store adheres to operational standards and guidelines.
• Support store to operate efficiently and cost-effectively.
• Coordinate with Retail Operations, Inventory, Finance and other stores.
• Oversee inventory processes, cycle counts, and transfers.
• Manage store team development through coaching and reviews.
• Analyze sales data to guide business strategies and CRM efforts.
• Lead rollout and training of applications and systems to stock/sales teams.
• Monitor loss prevention through audits and procedures.
• Oversee annual physical inventory with minimal disruption to operations.
• Maintain brand standards on the sales floor, cash wrap, and fitting room.

Skills

Retail Experience

Leadership

Problem Solving

POS Systems

Microsoft Office

Multi-tasking

Communication

Tools

POS Systems

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Office

Job description

The Webster is seeking an Operations Manager to drive consistent in-store business practices, partnering with the Store Manager. You will balance front-of-house and back-of-house duties, engage with customers, and develop the store team through coaching and performance reviews.

You will ensure adherence to operational standards, manage inventory and vendor relationships, and analyze sales data to shape business strategies.