Seasonal Sales Support-West Hartford

Tiffany & Co.; West Hartford (CT); Sur place; USD 28 000 - 33 000; Plein temps

Résumé du poste

Tiffany & Co. in West Hartford is seeking an Operations Professional to support back-of-house functions, oversee order fulfillment, inventory, and ensure merchandise is delivered with the signature Tiffany Touch.

You will work with sales teams and management to drive store sales, provide exceptional client service, and maintain precise stock control and store standards. Connecticut wage transparency is noted.

Qualifications

• Strong analytical skills required.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends and holidays.
• Organized and detail oriented.
• Must have authorization to work in the United States.
• College/university degree preferred.
• Graduate Gemologist degree or GIA coursework preferred.

Responsabilités

• Provide exceptional client service and drive store sales and profitability.
• Handle order fulfillment, inventory management, and merchandise delivery.
• Maintain operational excellence through shipping, receiving, replenishment, and repairs.
• Collaborate with Sales Professionals and management to optimize opportunities.

Connaissances

Analytical skills

Microsoft Word

Microsoft Excel

Retail hours

Organized

Detail oriented

US work authorization

Formation

College degree

GIA coursework

Description du poste

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Overview:

Tiffany & Co… the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability

Responsibilities:

The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem solving skills and works effectively with sales professionals, management, corporate partners and clients to drive store sales and profitability. Duties include providing exceptional client service, order fulfillment, inventory management, and ensuring merchandise is delivered; all with the Tiffany Touch.

Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Carry out operations functions to support the store in consistently achieving or exceeding monthly, quarterly and annual store sales plan. Capture data during client interactions to cultivate new and existing clients. Effectively handle internal and external phone and e-mail correspondence and partner with Sales Professionals and management to optimize sales opportunities.

Service: Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback. Utilize deep knowledge of product, service, and care and handling instructions to maximize client satisfaction during each interaction.

Operational Excellence: Provide exceptional operational support to drive sales and service. Execute daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs and cleaning merchandise, following company operational policies and procedures. Monitor and reconcile merchandise inventory, using reports and systems to assess inventory accuracy, report discrepancies to management or corporate partners.Partner and communicate effectively with Sales Professionals, management and clients to respond and follow up on requests for assistance in product and service information, service, repairs, shipping and inventory quickly and accurately. Support Company operations efficiency objectives by ensuring all activities maximize productivity and by providing feedback on process changes through appropriate channels.

Qualifications:

Required Qualifications:

• Strong Analytical skills
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Organized and detail oriented
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

• A college/university degree.
• Graduate gemologist degree or previous Gemological Institute of America (GIA) course work.

Connecticut Wage Transparency Disclosure- Range for This Position: $20.40-24.00

Job Info

• Job Identification 63772
• Job Category Retail
• Posting Date 09/09/2026, 07:16 PM
• Locations West Hartford Retail
• Apply Before 11/25/2026, 05:00 AM