Luxury Retail Keyholder: Sales & Service Lead

Robert Graham; Pottstown (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Job summary

Robert Graham is seeking a Keyholder to support overall sales, staff, merchandise and customer service, while promoting a strong sales culture. The role focuses on achieving sales goals, maintaining exceptional customer experiences, and upholding World Class service standards in a luxury retail environment.

Ideal candidates are dedicated to customer satisfaction, energetic about fashion, possess excellent communication skills, and are available weekends and holidays to support store operations.

Qualifications

• Dedicated to meeting the expectations of internal and external customers.
• Excellent communication and interpersonal skills.
• Knowledge of fashion trends and brands.

Responsibilities

• Meet sales goals and motivate staff to achieve targets.
• Develop associates' sales techniques and product knowledge.
• Lead on-floor selling and collaborate with management on marketing opportunities.
• Organize events to grow the local customer base and store traffic.
• Ensure the highest level of customer service and resolve complaints promptly.

Skills

Sales leadership

Customer service

Communication skills

Fashion knowledge

Weekend availability

Job description

Robert Graham is seeking a Keyholder to support overall sales, staff, merchandise and customer service, while promoting a strong sales culture. The role focuses on achieving sales goals, maintaining exceptional customer experiences, and upholding World Class service standards in a luxury retail environment.

Ideal candidates are dedicated to customer satisfaction, energetic about fashion, possess excellent communication skills, and are available weekends and holidays to support store operations.