Luxury Retail Client Concierge & Liaison

Brobston Group; Troy (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

The Fifth Avenue Club Assistant role at Brobston Group supports client relationships and personalized service in a luxury retail setting. The position acts as a liaison between clients and consultants, helping address client needs and keep daily tasks organized.

You will maintain client connections, manage scheduling, and help ensure a seamless, high-end experience for VIP shoppers in Troy, Michigan. A polished, professional attitude and strong organizational skills are essential.

Qualifications

• Retail experience is required.
• Ability to work a flexible schedule, including nights and weekends.
• Professional, polished demeanor and a positive attitude.
• Ability to interact respectfully and professionally with others.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintain client relationships and address client needs when a consultant is unavailable.
• Act as a liaison between clients and consultants.
• Prioritize daily tasks and manage time effectively.
• Use computer systems and take on additional responsibilities as needed.

Skills

Retail experience

Flexible schedule

Polished demeanor

Professional interaction

Strong organizational skills

Job description

The Fifth Avenue Club Assistant role at Brobston Group supports client relationships and personalized service in a luxury retail setting. The position acts as a liaison between clients and consultants, helping address client needs and keep daily tasks organized.

You will maintain client connections, manage scheduling, and help ensure a seamless, high-end experience for VIP shoppers in Troy, Michigan. A polished, professional attitude and strong organizational skills are essential.