Luxury Retail Cashier - Flexible Hours & Brand Ambassador

kate spade new york; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for crafting luxurious products and delivering exceptional customer experiences. The Lead Cashier at Coach in Houston ensures a smooth, friendly checkout and upholds Coach Service standards while supporting the team and maintaining operational accuracy.

You will train cashiers, process transactions and returns, and help keep the cashwrap organized during busy shifts. This role requires strong English, POS familiarity, and flexibility for varied hours.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Cashier experience

Retail experience

POS systems

Mobile technology

English proficiency

Job description

Coach is a global fashion house known for crafting luxurious products and delivering exceptional customer experiences. The Lead Cashier at Coach in Houston ensures a smooth, friendly checkout and upholds Coach Service standards while supporting the team and maintaining operational accuracy.

You will train cashiers, process transactions and returns, and help keep the cashwrap organized during busy shifts. This role requires strong English, POS familiarity, and flexibility for varied hours.