Lead Cashier: Luxury Retail, Flexible Hours

Tapestry, Inc.; Clinton (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence and customer-first service. This Cashier role focuses on delivering an exceptional experience at the cashwrap while upholding Coach Service standards and operational accuracy.

Candidates should have cashier/retail experience, comfort with POS systems and mobile tech, and a fast-paced work style. Strong English skills are required; flexible scheduling includes nights and weekends.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred
• Familiarity with POS systems, mobile technology, and basic computer skills
• Ability to work in a fast-paced environment
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards
• Maintain accuracy in cash handling, media management, and compliance with all policies
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management
• Keep cashwrap organized and clean; monitor equipment and report issues promptly
• Assist in training and mentoring cashiers to uphold service and operational excellence

Skills

Customer service

Communication

Adaptability

Tools

POS systems

Mobile technology

Job description

Coach is a global fashion house known for luxury retail excellence and customer-first service. This Cashier role focuses on delivering an exceptional experience at the cashwrap while upholding Coach Service standards and operational accuracy.

Candidates should have cashier/retail experience, comfort with POS systems and mobile tech, and a fast-paced work style. Strong English skills are required; flexible scheduling includes nights and weekends.