Luxury Retail: Assistant Store Manager – Orlando

Tapestry; Orlando (FL); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global luxury fashion house and part of the Tapestry family, is seeking an Assistant Store Manager I for the Vineland Men's location in Orlando. You will partner with the Store Manager to drive sales, lead a team, and deliver exceptional customer experiences in a fast-paced luxury setting.

You will recruit, coach, and develop team members, support omni-channel initiatives, ensure operational excellence, and maintain brand standards on the sales floor and in the stockroom.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Ability to work in a fast-paced environment; strong English language proficiency.

Responsibilities

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Skills

Leadership experience

Customer focus

Communication skills

Microsoft Office

Retail systems knowledge

English proficiency

Tools

Retail systems

Job description

Coach, a global luxury fashion house and part of the Tapestry family, is seeking an Assistant Store Manager I for the Vineland Men's location in Orlando. You will partner with the Store Manager to drive sales, lead a team, and deliver exceptional customer experiences in a fast-paced luxury setting.

You will recruit, coach, and develop team members, support omni-channel initiatives, ensure operational excellence, and maintain brand standards on the sales floor and in the stockroom.