Luxury Retail Assistant Manager Elevate Customer Experience

Michael Kors; Guam; On-site; USD 55,000 - 75,000; Full time

Job summary

Michael Kors is seeking talented, globally-minded individuals with a passion for fashion to join our team in a fast-paced retail environment. The role focuses on delivering elevated customer experiences, leading store opening/closing tasks, developing client relationships, and driving Omni channel sales with the latest tools and styling knowledge.

The successful candidate will coach team on trends, maintain high service standards, meet scheduling expectations, and work weekends or holidays as

Qualifications

• 3+ years of relevant retail management experience.
• Ability to work weekends/holidays and high-traffic periods.
• Authorization to work in the United States; no visa sponsorship available.
• Excellent customer service standards with leadership and multi-tasking ability.
• Proficiency in reading, speaking and writing in English.

Responsibilities

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

Skills

Customer service

Team leadership

Coaching

Omni-channel selling

Selling techniques

Store operations

English proficiency

Job description

Michael Kors is seeking talented, globally-minded individuals with a passion for fashion to join our team in a fast-paced retail environment. The role focuses on delivering elevated customer experiences, leading store opening/closing tasks, developing client relationships, and driving Omni channel sales with the latest tools and styling knowledge.

The successful candidate will coach team on trends, maintain high service standards, meet scheduling expectations, and work weekends or holidays as